Pilot loses 'racist culture' case against BA
Allegations over offensive cockpit banter led to employment tribunal
Getty
British Airways won the legal battle with Captain Doug Maughan over alleged racism amongst some pilots working for the airline
A British Airways pilot who blew the whistle on what he called a "canteen culture of racism" among fellow pilots is facing a £4,400 legal bill after losing a battle with the airline at an employment tribunal. Captain Doug Maughan claims he has been continuously victimised by BA since he spoke to The Independent about the casual racism of older pilots working for the company that calls itself "the world's favourite airline".
Captain Maughan, whose wife is Asian, objected to hearing the words "coon" and "ragheads" used in conversation in the cockpit. He had complained to BA's management but, because they did nothing about his concerns, he turned to The Independent. He told the newspaper that older BA pilots casually used racist language in private. His allegations were particularly embarrassing for an airline that operates on every continent.
Captain Maughan, who has 29 years' flying experience, suggested that, because 99 per cent of BA pilots are white and most spend their whole working lives with the company, there was an attitude among older pilots in particular that racist remarks were acceptable.
He lodged his first complaint after hearing a senior pilot say "coon" during a training session on a flight simulator. He also complained that during a flight to Los Angeles, when there was a large party of Saudis on board, the pilot began "an extraordinary rant" in the cockpit about "ragheads".
After the article was published, in April 2008, Captain Maughan said that he was threatened over the telephone by someone who claimed to know where he lived. He said he believed it must have been a fellow pilot, because only someone with access to the pilots' duty roster could have traced him to Singapore, where he was staying overnight. He alleges that when he reported this incident, verbally, to BA, they did not take it seriously. Since then, his relationship with his employer has deteriorated and he has been issued with a final written warning. BA has not yet disclosed publicly the substance of their complaint against the pilot. He claims the warning is part of a campaign of victimisation.
He went to tribunal, representing himself, alleging victimisation under the Race Relations Act but was defeated on a legal technicality yesterday and ordered to pay £4,400 towards BA's legal fees.
He told the tribunal: "There was continuous victimisation, a number of episodes over a period of time, which became more intense after the article in The Independent. I had complained a number of times about the canteen culture of racism in BA."
The judge, Mr David Cockburn, ruled that the tribunal had no discretion to hear Captain Maughan's complaint under the Race Relations Act after he had "candidly" accepted that he had not put his complaints to BA in writing. He also accepted BA's argument that it was "unreasonable" to have brought a case to a tribunal that was not based on a written grievance, and awarded them costs.
But he also ordered a two-day hearing in June so Captain Maughan can appeal against the final written warning from BA. He is expected to fight that by representing himself again, after Balpa, the pilots' union, rejected his plea for legal assistance. BA said Captain Maughan had a duty to provide details of any racist conduct directly to the airline.
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Comments
1 silence critics
2 Intimidate opponents
3 Resist prosecution
4 Aid compensation
BA is an incredibly conservative, cronyist organization who pride themselves on crap service & expensive prices; they will close ranks when anyone upsets the apple cart. They don't realise yet, but their days are numbered, just like the fat cat bankers who we've tolerated for so long. A service company should realise what it is - a service company. The equipment they use is a standard, generic product. Budget airlines are showing the way the future, like Ryan Air, delivering real value for money. If maintaining a culture of crapness requires a certain level; of bigotry, then BA have exactly the right "personality profile" for the proliferation of racist comments.
What about the word Nigger?
That is used commonly by black kids - and all the rest.
Whats the phrase, sticks and stones.. Grow up you lot.
I noticed you didn't rise to the two other posts.
Did you wanted to be praised for not using the term Paki in your first post when you managed to use it after all. This is a well known derogatory term in use since 70's for Pakistanis in UK.
British Colonials too have openly used many derogatory terms ( besides other affectionate methods) for the natives during their occupation of Asia but I guess all this doesn't count as 'living with locals'. Like 'race-dis-like' is not Racism. No Asian wonder about the dislike that a faction of Britons display towards all of them. Subtle though but there exists a subconscious color racism in UK, mate.
We have been on the same aircraft types for over half the 20 years. We have shared crewrooms, flight decks, airports, restaurants and bars.
Would someone please explain to me why I have never, ever heard anyone on or from a BA flightdeck call anyone else a coon or a nigger?
The only objectionable comments I hear on flightdecks are generally anti-Scottish. I don't perceive this as endemic or worth complaining about, just the usual uninformed ramblings of the English home counties, who don't seem to grasp how out of touch they are with the rest of the UK, and what a privileged economic position they hold and have held since time immemorial.
Personally as an Englishman I find that no matter how much I smile I always get a few comments and looks, and me a third generation McKenzie!
You may recall that only last month an 18 year old was beaten at a bus stop in Scotland by two men! Yes two men! Her crime? Being overheard speaking with a slight,
- ever so slight - English accent underneath her Scottish one. She was of English origin but her family moved to Scotland when she was three. If you know of a comparable incident happening to a person of Scottish ancestry living in England, please let us know, otherwise give it a rest.
I have some advice for BA.., sack this waste of space of a man and employ a pilot who simply wants to fly!
If he really believes that RyanAir is the way forward then I suggest he does a little more research and a little less ranting.
The fact BA has been "outed" isn't a surprise but I'm still very ashamed of BA, BA was owned by the UK taxpayer and has a world wide reputation of being a great airline.
It was also the same the firm who flew the worlds best and fastest Airplane.......... Concorde and under BA Concorde still has a 110% safety record and she was flown safely for 27 years of long and profitable service, so it proves BA are very skilled at their jobs but their "closet" racism needs to be stopped.
Captain Maughan should have been given 100% support by BALPA and BA management as these racist words are extremely offensive and not acceptable, but he hasn't.
To be fair to BA Captain Maughan should have followed procedure, put the racist stuff with dates, times, location and people who said it all down on paper and then followed the chain of command, Because he didn't he lost a valid case on some stupid but important "red tape".
He's worked for almost 30 years for BA and reached rank of Captain this shows he's good at his job, the fact he's getting written warnings now shows he is being unfairly picked on.
Overall BA's CEO and Chairman should both hold their heads in shame at whats happened to Concorde (her grounding) and to Captain Maughan.
With Captain Maughan both sides need to sort this mess out so every one feels eqaully and fairly treated.
I can confirm there is deliberate and accidental racism going on day in day out in the airline industry
and I work for a foreign carrier
One of the reasons why its not dealt with is there is no one size fits all solution
There is a lack of guidance and knowledge in the various HR departments for example what would be considered as highly racist in the local environment may not "cut any ice" with the folks in the Headquarters
But fair play to the Captain for highlighting this issue I for one will be bringing this article to the attention of our HR and asking if we can learn any lessons from this and are asking are we actually giving our staff enough information
I'm shocked to hear your employers views.
No matter where you go in the world racism is racism.
Just because your employer's home land doesn't recognise it in the same way we or USA recognise it doesn't make it any less worse.
Racism needs to be stamped out as in mordern society there is no place for it.
In the UK its a well known government fact there are more none whites out of work than whites, this is down to closet racism in the work place.
You should not stop some one getting a job because they are not a carbon copy of you.
2)I doubt if a trained pilot with years of experience AND without sufficient funds to hire a lawyer would risk his livelihood by making up stories that he knew would jeopardise his career.
3)The tribunal ruled against him on a technicality - he failed to make his complaint in writing.
The weight of these 3 things combined have led me to believe that the charges are not necessarily unsubstantiated but rather are not being dealt with properly. That's why I said, I want BA to deal with this properly and to have the complaints heard and ruled on fairly. Until then I suspect a cover-up of some sort and won't fly with them.
BA in the travel trade stands for Bloody Awful. and in rapidly becoming a Conservative Party "Air London" with brain dead attitudes to match. Their treatment of people with disabilities makes Ryanair look good.
close this airline by flying other airlines that know how to look after people from all walks of life not just the brain dead white wealthy elite, many of whom got rich through banking scams and defrauding joe public
As for those other people stating their intention to boycott Brutish Airways, looks like it's been having effect. Business travel down 18% and BA citing the real prospect of going under.
I say, 'the sooner the better'.