Mercury lines up fee waiver
Friday 08 October 1993
The company, which has been overwhelmed by inquiries about One-2-One, has written to anyone who subscribed in the first two weeks saying that no connection charge would be included in their first bills.
In theory, customers can register for One-2-One within minutes by telephoning a customer service number. But, having bought the telephones, some people were failing to get a reply from the number or found that registration was taking up to 72 hours or more.
A spokesman for Mercury One-2-One said: 'It was a human congestion problem which led to huge delays.'
Mercury declined to say how many people have registered for One-2-One, which is initially available in Greater London and surrounding areas. The figure is thought to be between 8,000 and 10,000, of which two- thirds are completely new to mobile telephones. Mercury said that the number of people employed in customer service has been trebled.
- 1 Cyclist who knocked down three-year-old girl says his life has been 'destroyed'
- 2 A politically correct lefty goes to see Top Gear live – you'll probably believe what happened next
- 4 Isis burns woman alive for refusing to engage in 'extreme' sex act, UN says
As a white man, I'm surprised more women aren't tweeting the hashtag #KillAllWhiteMen
Scotland may have to leave the EU even if it votes to stay in, David Cameron confirms
The day that Britain resigned as a global power
SNP fury as HS2 finds 'no business case' for taking fast train service to Scotland
EU referendum: David Cameron to deny EU migrants and under-18s the chance to vote
A nation of inequality: How the UK is failing to feed its most vulnerable people
£40-50K: Guru Careers: We are seeking an experienced Software / C# Developer w...
£35 - 40k + Benefits: Guru Careers: We are seeking a Software Developer (JavaS...
£18000 - £23000 per annum + Commission: SThree: As a Trainee Recruitment Consu...