Consumer groups warn of chip-and-pin 'chaos' at tills
Sunday 12 February 2006
Millions of Britons face chaos at the tills next week as "chip-and-pin" credit card technology becomes compulsory for all transactions. From midnight on Tuesday shoppers using plastic will have to enter a four-digit personal code rather than sign for purchases.
Consumer groups said yesterday that management of the changeover to the new cards was "appalling".
The move comes as a survey by a credit card insurer has found half of Britons cannot remember their pin numbers. An estimated half a million people have not received chip-and-pin cards while 13 million old-style cards are still in circulation.
The National Consumer Council attacked banks and retailers for complacency over the new rules. A spokesman said: "We have been calling for over a year for the new chip-and-pin system to be publicised and nothing has been done. It is an appalling situation."
A spokesman for the Association for Payment Clearing Services (Apacs), which is responsible for the change, last night denied Apacs had been complacent. He said: "The programme has been heavily communicated to customers and 98.5 per cent of debit card holders are using their pin all the time."
- 1 Woman falls to her death as she celebrates marriage proposal at the edge of Ibiza cliff
- 2 Venezuela Expo Tattoo 2015: Extreme body art from 'Vampire Woman' to 109mm earlobes
- 3 Saudi preacher who 'raped and tortured' his five -year-old daughter to death is released after paying 'blood money'
- 4 Dad attempts revenge on teenage daughter, plan backfires spectacularly
- 5 Ball pool for adults opens in London
9 reasons Greece's experiment with the radical left is doomed to failure
Have we reached 'peak food'? Shortages loom as global production rates slow
Greece elections: Syriza and EU on collision course after election win for left-wing party
British grandmother Lindsay Sandiford faces execution by firing squad in Indonesia
Liberal Democrat minister defends comments suggesting immigration causes pub closures
King Abdullah dead: We can't afford not to hold Saudi Arabia's royals to account
Negotiable: Tradewind Recruitment: My client is an excellent, large partially ...
£90 - £140 per day: Tradewind Recruitment: I am currently working in partnersh...
£100 - £150 per day: Tradewind Recruitment: Year 3 Teacher Birmingham Jan 2015...
£45000 - £50000 per annum + Excellent benefits: Ashdown Group: Lead Web Develo...