Family members of the 24-year-old British employee who has been reported missing from a Disney cruise ship met investigators on Sunday after the vessel returned to its home port of Los Angeles.
Rebecca Coriam, from Chester, was reported missing at sea last Tuesday after she failed to report for a scheduled shift on the Disney Wonder. The luxury liner was on a seven-day cruise along the western coast of Mexico.
"We just don't know what happened to her, do we? And that's just the worst. We've got to find out what happened," her mother, Ann Coriam, told local television station KABC-TV. She and her husband had travelled to Los Angeles after learning Rebecca was missing.
The missing woman's cousin, Trish Davies, said officials on board told the family that Ms Coriam, who had worked for the cruise line since last summer in its youth services department, made a phone call from the ship shortly before being reported missing.
"They say they know what the conversation was but they're not telling us," Ms Davies said before the family's meeting with investigators. "They say they've got to wait for the investigation."
It was not immediately clear what new information, if any, investigators gave the family. The ship left for its next cruise on Sunday night.