Queen Victoria's emphasis on morals changed the whole momentum of [British] society. They didn't do it through a new bureaucracy. They did it by re-establishing values, by moral leadership, and by being willing to look at people in the face and say, `You should be ashamed when you get drunk in public; you ought to be ashamed if you're a drug addict.'
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Newt Gingrich, Speaker of the US House of Representatives, tells the National League of Cities how public shame might be employed to tackle America's social problems: