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Mark Steel: You can't bath with one jug of water?

A vital commodity will soon only be available to the privileged few

If this was a business column I'd suggest one industry to invest in would be bailiffs. A few years ago it was hard work to be so late in paying a bill that you'd get referred to bailiffs, but now if you're 15 minutes late paying your gas bill or council tax, you get a letter saying "IF YOU DO NOT PAY THE SUM OF £253.74 PLUS £8,000 COSTS WE WILL REMOVE YOUR FLOORBOARDS, HOUSEHOLD PETS, DIALYSIS MACHINES, AND SOUL... DO NOT IGNORE THIS NOTICE."

But for Thames Water, it seems even this practice isn't threatening enough. They're pressing the Government to change the law, to allow them to punish late-payers by cutting off their water. In case we consider this a tad harsh they explain they wouldn't cut it off altogether, just "reduce it to a trickle," of around a jugful a day. Because they're full of compassion. They'll probably add, "There's no reason why this would prevent children from washing. If you look at cats for example, they lick themselves spotless, and we don't charge them anything (though we are looking at demanding a nominal charge from April next year)."

They also emphasise removing the water supply would only be a "last resort". That's reassuring, although even that's probably because if cutting you off was the first thing they did they wouldn't be able to move on to waterboarding, as they'd be holding you down while trying to wet the rag and grumbling, "This trickle's taking ages – I think we're doing this the wrong way round."

Also, anyone who's had to contact a utility about a problem with their bill knows the frustration of trying to reach them at all. We'll soon be forced to listen to a silky voice between hours of Vivaldi, telling us, "We are currently receiving a high level of calls from dying customers. Why not try later, or log on to our cholera information website."

With superb timing, this tweak to the law was suggested on the same day that Thames Water announced record profits of £605m, along with a rise in charges of around 17 per cent, from a company that in 2007 was fined £12.5m by the regulator for providing a dreadful service, and then lying about their performance on their reports. But back then they had a more liberal attitude to the law, objecting that the fine was ridiculous because, "That money could be spent improving the service for customers." Which is like someone who's fined for mugging an old aged pensioner saying, "That's ridiculous, I was planning to spend that money on improving the life of that old aged pensioner."

Maybe there's a logic to their outlook. For them water isn't so much an essential substance, it's a commodity to be sold to satisfy shareholders. Walter Letwin, the investment banker, told a conference recently that "investors will embrace this opportunity to invest in companies involved in one of the world's most vital industries – water, with its positive price dynamic, limited global supply and increasing global demand". Or he could have just said, "It's drying up but the bastards die without it – WE CAN'T LOSE – YAHOOOO!"

So before long water will be a privilege for those who can afford it, with Thames Water offering gold accounts for customers who wish to enjoy skinny latte showers, or their toilet flushed with holy water so their waste is redeemed of sin. Then Thames will branch off into life-support machines, calmly suggesting they should be allowed to turn them off if the bill isn't paid, because, "those people not paying are causing prices to rise among the honest coma community."

More from Mark Steel

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Mark Steel: You can't bath with one jug of water?
[info]famulla wrote:
Wednesday, 24 June 2009 at 06:08 am (UTC)
Never tried this but will do so today happy?
I thank you
Firozali A Mulla
Just Wait 'Till the Water Auctions Start
[info]kaptainkitten wrote:
Wednesday, 24 June 2009 at 06:33 am (UTC)
Or 'Water Meters' to give them their other name.


The free market only works (for essentials) when what they have to sell is in massive over-supply, witness food distribution.

As soon as food is in shortage a government is needed to stop the rich getting everything, it's the same with water.
You can
[info]tovasco wrote:
Wednesday, 24 June 2009 at 06:47 am (UTC)
When I lived in a caravan in the countryside and the mains water at my friends house was uncomfortably salty I used to shower with five cups of water poured over me while standing in a bowl. I felt perfectly clean. Likewise crossing the Atlantic on a small boat. So it can be done............. Try living in Spain, phone, electricity, water..... don't pay, don't get and you have to pay a small fortune to be reconnected. But everybody knows this........ so they pay. The system works.
Re: You can
[info]corporeal4now wrote:
Wednesday, 24 June 2009 at 07:45 am (UTC)

I agree that you might be able to use much less than we do, but a jug cannot be sufficient. Probably about 10 jugs might be the minimum to have a "real" wash, where you can have water over your whole body atleast 3 times.

But I know that many parts of Africa and desert regions around the world, where they dont have the luxury of running water or it costs a fortune, they treat water as a precious commodity.

I know that this article is about Thames Water, but I guess we should try to avoid wasting water to minimise impact on the environment.
Mark Steel: You can't bath with one jug of water?
[info]famulla wrote:
Wednesday, 24 June 2009 at 06:53 am (UTC)
Sorry Mark. Is this the steel or glass mug made in India or Russia. I forgot. My mouse ran away I am sorry the water wasted I pay okay.
You are very kind with the bottled water of the10 Downing Street. Can I have some more? Please.
I thank you
Firozali A Mulla
That's just the start......
[info]rhysjaggar wrote:
Wednesday, 24 June 2009 at 07:22 am (UTC)
So your kid doesn't wash properly. So the parents at their school sue you for bringing their little brats into contact with smells........

You can't wash your clothes so you go to work in a swimming costume - until it gets too cold and collapse on the street of hypothermia.

You start drinking the water from the stream, but the yobbos up the council estate pissed in it so you start puking.

One good thing though: when you go to Wembley, you won't need to take a leak, so you won't miss the start of the second half waiting for the crush to subside. The FA are like water companies too: they think that only corporates are allowed to piss at half time AND see the second half........
Yes you can
[info]mj0911 wrote:
Wednesday, 24 June 2009 at 08:14 am (UTC)
I lived in Africa and had a "bucket shower" daily, ie stand in a bucket and was with a jug of water. However, this does not excuse the attitude of Thames Water who see water a something to be bought and sold, an attitude that is growing rapidly as water becomes scarce. We all have a right to water, no matter how rich or poor we are.
A WATERING CAN
[info]andrea_2 wrote:
Wednesday, 24 June 2009 at 08:58 am (UTC)
Makes a very good shower.

Having said that, I'm sure there must be something in Environmental Health legislation which should prevent Thames Water getting their way.

Is that a jug of water per household, or a jug of water per occupant?
Agreed
[info]trojan_horace wrote:
Wednesday, 24 June 2009 at 10:54 am (UTC)
Having been bullied into paying one year of rates up front in Guildford, for failing to read a letter that arrived shortly AFTER the payment was extorted; I can easily see how this is the shape of things to come. Nor would they relent on the additional fee for all the trouble I'd put them to for not being psychic either. Isn't democracy grand?
A health hazard
[info]xyz07 wrote:
Wednesday, 24 June 2009 at 12:10 pm (UTC)
Not long ago I was for two days without water due to repairs to the tank in the building. We could collect buckets from the mains upstairs. Personal hygiene was not the main problem, but washing hands, washing up and washing fruit and vegetables, so living with little or no water is, as everybody should know, a health hazard.
[info]lkdamo wrote:
Wednesday, 24 June 2009 at 01:08 pm (UTC)
Well, when people start destroying Thames Water infastructure, we will know why at least.
Depressingly PRedictable
[info]loftwork wrote:
Wednesday, 24 June 2009 at 02:22 pm (UTC)
Oh the shock. How can they etc. etc.

This is only a surprise to the blind nitwits who consistently vote for the political party most likely to flog everything public that isn't welded to something very big. From the second Water was privatised, no, from the months before it was privatised, it was clear that water was going to be made a commodity. A commodity is something that has a value which can be increased by, for example, exaggerating its scarcity. So what do we have now? A permanent water shortage, endless demands to extend home metering because of the shortage, price hikes because of the need to construct new reservoirs to horde the precious fluid.

Get real. This country goes squish when you stand on it. It is not Nevada. There is no Sahara of Sussex. If the water companies actually invested the amounts they promised when they were buying public property they would have fixed the endemic leakage problems and put in a national network of reservoirs and pipelines by now. But why bother when you can raise prices, moan loudly and have a good chuckle on the way to the bank?

When the water companies bought the industry lock, stock and barrel they acquired both enormous real estate assets and a working, government-supported monopoly. OffWat is pathetic. Like most Labour quangos it runs on the 'light touch' 'let's have lunch old chap' principle. Meanwhile, shareholders become happy and everyone else has to flush less often. The quality of service dries up like a drainage ditch in August and bills skyrocket. But the worst is yet to come. Be wealthy or be on benefits, because your children will only be able to read about the old days when water was free for all.
Water Torture
[info]cardrew wrote:
Wednesday, 24 June 2009 at 03:14 pm (UTC)
It may seem like "Cricket on the village green" now, but for many years Britain did not have a water shortages and water prices were acceptable, nobody would have even contemplated bottled water.

We chose to pour this down the drain with a few moments of Thatcher thrills, when everything was privatised with absolutely no safeguards. We all forgot that private companies own commodities to make vast profits, and do not care about customer service or national infrastructures.

The head of Yorkshire water used to boast that he hadn't had a bath in Yorkshire for 4 years, we saw this as a joke, not a future omen. We will increasingly be held to ransom by the water companies.

We are slowly realising the folly of our ways the hard way, with water shortages, train crashes, failing airlines etc. Cheaper international phone calls seem to be the only benefit.

It is refreshing to see that we are turning full cycle, but the damage is already done.

There was an encouraging U-Turn recently with some railway lines closed by "Butcher" Beeching being re-opened, let's hope their is more good news on the horizon.
"We all have a right to water, no matter how rich or poor we are."
[info]biggerjim wrote:
Wednesday, 24 June 2009 at 04:49 pm (UTC)
"We all have a right to water, no matter how rich or poor we are."

Sure, and the government recognises this - no one is stopping you from meandering down to your nearest brook and drinking your fill.

But we're not talking about just any old water here, are we? We're talking about water that is highly processed to make potable and then piped to your house, and the waste taken away and dealt with in sewerage works, all of which costs money.

Everyone should be metered - it discourages waste, and means that the thrifty don't wind up subsidising the spendthrift.
Mark Steel: You can't bath with one jug of water?
[info]famulla wrote:
Wednesday, 24 June 2009 at 05:08 pm (UTC)
Mark Steel: You can't bath with one jug of water? LONDON IS DIRTY THEREFORE THAMES IS FILTHY QED
I thank you
Firozali A Mulla
jug of water no thanks I've plenty
[info]ealonder wrote:
Wednesday, 24 June 2009 at 05:45 pm (UTC)
I live in Scotland , we have plenty of water, so you dirty city thames water clients can get ripped off for as long as they like as far as I'm concerned. Why don't you all get together and threaten to stop paying en mass unless they fix the leaks , then perhaps you would have enough water to bath with two jugs.
And no , we do not want to sell you any, I'm surprised you're not stealing it already though.
reduce or cut off
[info]jona123 wrote:
Wednesday, 24 June 2009 at 06:57 pm (UTC)
They have been doing this for some time now. Its hardly news; though it may have just filtered through to the well heeled who will not worry too much about hosing the garden, car, high pressure showers, swimming pools, etc., All of which make a scarce resource even scarcer and more expensive and hence another poverty marker
Back to the future
[info]watzat wrote:
Wednesday, 24 June 2009 at 10:12 pm (UTC)
Water supply for all in Britain came from municipal water companies which replaced the fragmentary private companies. One of the many curious things about New Labour is that they promote privatisation of the water supply industry abroad in third world countries where only those it is profitable to supply get water. A policy which has Blair's handwriting all over it.
Letters
[info]northwest0161 wrote:
Wednesday, 1 July 2009 at 09:44 am (UTC)
United Utilities and others routinely post out letters days after the date shown on the letter asking people to pay 'within five days' when doing so is impossible by the time the letter arrives.

As mentioned in the article there has also been a big move towards handling everything on the phone, as that leaves no paper trail when things get nasty.

On Monday (29 June) BT called me with an automated message threatening to disconnect me if I didn't pay a bill that was only issued on 16 June.

There should be an investigation into all of this. People have a right not to be harrassed and stressed like this.
greed
[info]schlomo_iii wrote:
Wednesday, 1 July 2009 at 10:53 am (UTC)
If the bastards could get away with it, they'd tax the air we breathe.
jug of water
[info]cenlex wrote:
Monday, 14 September 2009 at 03:19 pm (UTC)
Perhaps we should all begin to collect rainwater, or is that privatized now? I donŽt understand how anyone can really own something like water, a basic element. Maybe I could buy a cloud to have my own supply. Hey you get off of my cloud!

Perhaps Coca Cola should stop using all the water, or maybe we could bathe in sprite or dr peppers and weŽd smell sweet all day.

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