Fans demand compensation for Wales ticket fiasco

Football Supporters' Federation chairman Malcolm Clarke has called for compensation to be paid after an astonishing blunder from the Welsh FA left 951 England fans without tickets for the Euro 2012 qualifier at the Millennium Stadium.

The FAW have apologised for the administrative error that meant tickets that did not actually exist were released to the FA for the game.

Full refunds will be offered but, according to Clarke, that is not good enough.

"I think they should have some additional form of compensation for this mistake because it's very annoying to be told you've been successful in getting a ticket and then have that taken away from you," said Clarke.

"This will be a very, very high-demand game for obvious reasons.

"Somebody has got to do more than just refund everything."

The FAW have also admitted the problem is not exclusive to England fans and a number of Welsh supporters will be in exactly the same position.

They have been left in the uncomfortable position of only being able to confirm the original 7,500 tickets that were sold through the 'Englandfans loyalty scheme' will be honoured and with the additional 549 that have remained, the overall number is above the 10% quota laid down by UEFA as a minimum requirement.

It hardly points towards a smooth administrative process on Wales' part and has left the FA fuming as they will be the ones having to deal with supporter frustration at a totally needless error.

"The FA shares the disappointment fans will feel at being let down for this crucial match," said the FA in their lengthy letter to fans, outlining the seriousness of the problem.

FAW chief executive Jonathan Ford could only hold his hands up at the embarrassing mistake.

He said: "It is with regret that I must confirm that the Football Association of Wales has had to reduce the allocation of tickets for the Wales v England match on Saturday March 26.

"The reason for this reduction is that the total tickets that the Football Association of Wales understood could be made available for sale was incorrect.

"On behalf of the Football Association of Wales, I would like to apologise unreservedly for the disappointment this will cause."

Have you tried new the Independent Digital Edition apps?
Caption competition
Caption competition
  • Get to the point
Latest stories from i100
Have you tried new the Independent Digital Edition apps?

Bleacher Report

Daily Quiz
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

Career Services

Day In a Page

No postcode? No vote

Floating voters

How living on a houseboat meant I didn't officially 'exist'
Louis Theroux's affable Englishman routine begins to wear thin

By Reason of Insanity

Louis Theroux's affable Englishman routine begins to wear thin
Power dressing is back – but no shoulderpads!

Power dressing is back

But banish all thoughts of Eighties shoulderpads
Spanish stone-age cave paintings 'under threat' after being re-opened to the public

Spanish stone-age cave paintings in Altamira 'under threat'

Caves were re-opened to the public
'I was the bookies’ favourite to be first to leave the Cabinet'

Vince Cable interview

'I was the bookies’ favourite to be first to leave the Cabinet'
Election 2015: How many of the Government's coalition agreement promises have been kept?

Promises, promises

But how many coalition agreement pledges have been kept?
The Gaza fisherman who built his own reef - and was shot dead there by an Israeli gunboat

The death of a Gaza fisherman

He built his own reef, and was fatally shot there by an Israeli gunboat
Saudi Arabia's airstrikes in Yemen are fuelling the Gulf's fire

Saudi airstrikes are fuelling the Gulf's fire

Arab intervention in Yemen risks entrenching Sunni-Shia divide and handing a victory to Isis, says Patrick Cockburn
Zayn Malik's departure from One Direction shows the perils of fame in the age of social media

The only direction Zayn could go

We wince at the anguish of One Direction's fans, but Malik's departure shows the perils of fame in the age of social media
Young Magician of the Year 2015: Meet the schoolgirl from Newcastle who has her heart set on being the competition's first female winner

Spells like teen spirit

A 16-year-old from Newcastle has set her heart on being the first female to win Young Magician of the Year. Jonathan Owen meets her
Jonathan Anderson: If fashion is a cycle, this young man knows just how to ride it

If fashion is a cycle, this young man knows just how to ride it

British designer Jonathan Anderson is putting his stamp on venerable house Loewe
Number plates scheme could provide a licence to offend in the land of the free

Licence to offend in the land of the free

Cash-strapped states have hit on a way of making money out of drivers that may be in collision with the First Amendment, says Rupert Cornwell
From farm to fork: Meet the Cornish fishermen, vegetable-growers and butchers causing a stir in London's top restaurants

From farm to fork in Cornwall

One man is bringing together Cornwall's most accomplished growers, fishermen and butchers with London's best chefs to put the finest, freshest produce on the plates of some of the country’s best restaurants
Robert Parker interview: The world's top wine critic on tasting 10,000 bottles a year, absurd drinking notes and New World wannabes

Robert Parker interview

The world's top wine critic on tasting 10,000 bottles a year, absurd drinking notes and New World wannabes
Don't believe the stereotype - or should you?

Don't believe the stereotype - or should you?

We exaggerate regional traits and turn them into jokes - and those on the receiving end are in on it too, says DJ Taylor