Fans demand compensation for Wales ticket fiasco

Football Supporters' Federation chairman Malcolm Clarke has called for compensation to be paid after an astonishing blunder from the Welsh FA left 951 England fans without tickets for the Euro 2012 qualifier at the Millennium Stadium.

The FAW have apologised for the administrative error that meant tickets that did not actually exist were released to the FA for the game.

Full refunds will be offered but, according to Clarke, that is not good enough.

"I think they should have some additional form of compensation for this mistake because it's very annoying to be told you've been successful in getting a ticket and then have that taken away from you," said Clarke.

"This will be a very, very high-demand game for obvious reasons.

"Somebody has got to do more than just refund everything."

The FAW have also admitted the problem is not exclusive to England fans and a number of Welsh supporters will be in exactly the same position.

They have been left in the uncomfortable position of only being able to confirm the original 7,500 tickets that were sold through the 'Englandfans loyalty scheme' will be honoured and with the additional 549 that have remained, the overall number is above the 10% quota laid down by UEFA as a minimum requirement.

It hardly points towards a smooth administrative process on Wales' part and has left the FA fuming as they will be the ones having to deal with supporter frustration at a totally needless error.

"The FA shares the disappointment fans will feel at being let down for this crucial match," said the FA in their lengthy letter to fans, outlining the seriousness of the problem.

FAW chief executive Jonathan Ford could only hold his hands up at the embarrassing mistake.

He said: "It is with regret that I must confirm that the Football Association of Wales has had to reduce the allocation of tickets for the Wales v England match on Saturday March 26.

"The reason for this reduction is that the total tickets that the Football Association of Wales understood could be made available for sale was incorrect.

"On behalf of the Football Association of Wales, I would like to apologise unreservedly for the disappointment this will cause."

Arts & Entertainment
Ricky Gervais at a screening of 'Muppets Most Wanted' in London last month
tvAs the second series of his divisive sitcom 'Derek' hits screens, the comedian on why he'll never bow to critics who habitually circle his work
News
news
Life & Style
Going down: Google's ambition to build an elevator into space isn't likely to be fulfilled any time soon
techTechnology giant’s scientists say there is no material strong enough for a cable from Earth into orbit
News
David Cameron sings a hymn during the enthronement service of The Most Rev Justin Welby as Archbishop of Canterbury, at Canterbury Cathedral last year
news
VIDEO
Have you tried new the Independent Digital Edition iPad app?
Life & Style
From long to Jong: Guy Pewsey outside Mo Nabbach’s M&M Hair Academy in west London before the haircut
fashionThe Independent heads to an Ealing hairdressers to try out the North Korean dictator's trademark do
Sport
Vito Mannone fails to keep out Samir Nasri's late strike
sportMan City 2 Sunderland 2: Keeper flaps at Nasri's late leveller, but Black Cat striker's two goals in 10 minutes had already done damage
Extras
indybest10 best smartphones
News
peopleRyan Gosling says yes, science says no. Take the A-list facial hair challenge
Arts & Entertainment
tvCreator Vince Gilligan sheds light on alternate endings
News
Paul Weller, aka the Modfather, performing at last year’s Isle of Wight Festival in Newport
people
Arts & Entertainment
Play It Forward: the DC Record Fair in Washington, US
musicIndependent music shops can offer a tempting alternative to downloads on Record Store Day
Sport
video
News
Supermarkets are running out of Easter Eggs
Deals make eggs cheaper than normal chocolate
Life & Style
Wasp factory: 1.3 million examples of the Vespa scooter have been sold in the last decade
motoringIconic Italian scooter still revving up millions of sales
Voices
voicesThe Ukip leader on why he's done nothing illegal
Caption competition
Caption competition
Daily Quiz
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

Career Services

Day In a Page

Ricky Gervais: 'People are waiting for me to fail. If you think it's awful, then just don't watch it'

Ricky Gervais: 'People are waiting for me to fail'

As the second series of his divisive sitcom 'Derek' hits screens, the comedian tells James Rampton why he'll never bow to the critics who habitually circle his work
Google finds a lift into space will never get off the ground as there is no material strong enough for a cable from Earth into orbit

Google finds a lift into space will never get off the ground

Technology giant’s scientists say there is no material strong enough for a cable from Earth into orbit
Westminster is awash with tales of young men being sexually harassed - but it's far from being just a problem in politics

Is sexual harassment a fact of gay life?

Westminster is awash with tales of young men being sexually harassed - but it's far from being just a problem in politics
Kim Jong-un's haircut: The Independent heads to Ealing to try out the dictator's do

Our journalist tries out Kim Jong-un's haircut

The North Korean embassy in London complained when M&M Hair Academy used Kim Jong-un's image in the window. Curious, Guy Pewsey heads to the hair salon and surrenders to the clippers
A History of the First World War in 100 moments: A forgotten naval victory in which even Nature played a part

A History of the First World War in 100 moments

A forgotten naval victory in which even Nature played a part
Vespa rides on with launch of Primavera: Iconic Italian scooter still revving up millions of sales

Vespa rides on with launch of the Primavera

The Vespa has been a style icon since the 1950s and the release this month of its latest model confirms it has lost little of its lustre
Record Store Day: Independent music shops can offer a tempting alternative to downloads

Record Store Day celebrates independent music shops

This Saturday sees a host of events around the country to champion the sellers of well-grooved wax
10 best smartphones

10 best smartphones

With a number of new smartphones on the market, we round up the best around, including some more established models
Homelessness: Why is the supported lodgings lifeline under threat?

Why is the supported lodgings lifeline under threat?

Zubairi Sentongo swapped poverty in Uganda for homelessness in Britain. But a YMCA scheme connected him with a couple offering warmth and shelter
A History of the First World War in 100 Moments: When the world’s biggest shed took over Regent’s Park

A History of the First World War in 100 Moments

When the world’s biggest shed took over Regent’s Park
The pain of IVF

The pain of IVF

As an Italian woman vows to keep the babies from someone else’s eggs, Julian Baggini ponders how the reality of childbirth is often messier than the natural ideal
Supersize art

Is big better? Britain's latest super-sized art

The Kelpies are the latest addition to a growing army of giant sculptures. But naysayers are asking what a pair of gigantic horse heads tells us about Falkirk?
James Dean: Back on the big screen

James Dean: Back on the big screen

As 'Rebel without a Cause' is re-released, Geoffrey Macnab reveals how its star perfected his moody act
Catch-22: How the cult classic was adapted for the stage

How a cult classic was adapted for the stage

More than half a century after it was published 'Catch-22' will make its British stage debut next week
10 best activity books for children

10 best activity books for children

Keep little ones busy this bank holiday with one of these creative, educational and fun books