Master technician

A customer facing role, master technicians are tasked with diagnosing and repairing the most difficult and unusual faults that can occur with vehicles. Master technicians are also expected to manage and develop more junior colleagues, while keeping customers abreast of what’s wrong with their car and what is being done to fix it.

What do you need to have studied?

The qualifications required for this position are largely vocational. To get on to an apprenticeship you generally require three GCSEs, while an apprenticeship that also gives you the opportunity to spend time in the classroom getting an NVQ is ideal. The Institute of the Motor Industry considers a Level 4 NVQ to be a good indication that you are equipped with the skills to become a master technician.

How do you get a job?

Experience is a must, and the accepted route to becoming a master technician is to have first qualified as a service technician and then a diagnostic technician. Although most manufacturers have their own in-house system of progression, it is also wise to seek Automotive Technician Accreditation. This voluntary scheme, which aims to promote an industry standard, is backed by many motoring manufacturers and the IMI. Entrants for the master technician assessment are required to have a minimum of five years’ industry experience and, if successful, the accreditation entrants receive is then valid for five years before a retake becomes necessary.

Is there an interview process?

Employers will generally ask prospective candidates to attend an interview.

What are the opportunities for career progression?

Very little in terms of working in mechanics: a master technician is at the pinnacle of his or her trade. Instead, with most master technician qualifications emphasising strong customer-relations skills, those who want to move on have the opportunity to move to the front of the shop as a service manager.

What’s the salary?

In the region of £30,000 a year, although this may increase significantly with prestige companies such as Porsche or Mercedes.

What benefits are there?

They vary from employer to employer, but with the increasing level of sophistication that modern cars possess, master technicians can be assured that they have a skill that will always be in demand.

What challenges are there?

Work can involve lifting heavy items and other strenuous activity, so a certain level of strength and fitness is required.

For more information visit www.automotivetechnician.org.uk