Voices

If you pay £6 to go to Prague on RyanAir, what do you expect?

Ofgem told to control the ‘big six’ energy giants or face being cut off

Govenment warns regulator will be scrapped if it fails to reduce gas and electricity bills  for consumers

Eshoppers and refund seekers set for a boost

Shoppers will get stronger refund rights and e-shoppers new rights under a Consumer Rights Bill published this week.

Comment: Osborne glee- but questions remain

The IMF's upgrade for the UK economy will be greeted with glee in 11 Downing Street.

Big energy suppliers slump to new lows in satisfaction ratings

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Netflix and net neutrality threatened by US court ruling overturning the Open Internet Order

A challenge to the 2010 Order by ISP Verizon will allow ISPs to create a 'two tier' system which charges more for high-bandwidth activities online

Apple claim that the parental controls in their iOS operating system are strong

Apple will pay parents £20m over in-app purchases

Apple is to refund at least $32.5m (£20m) to customers whose children made in-app purchases without their permission, using the parents' iPhones or iPads. The technology firm reached a settlement with the US Federal Trade Commission (FTC), following an FTC complaint that found many of Apple's child-friendly apps offered virtual goods and other chargeable items within the apps, costing anything from 99c to $99.99.

James Moore: Let's not get too excited about the seasonal spending splurge

Outlook Raise a glass to Greene King. The pub and restaurant group reported a sparkling 5 per cent increase in sales over Christmas. But fill it with Cava rather than Champagne.

Do you trust your smartphone to park your car for you? Bosch thinks you will

New sensor kit will allow drivers to get out their vehicle and active parking remotely through their smartphone

BBC's Liz Barclay joins the Financial Services Consumer Panel

BBC business journalist Liz Barclay is set to join the Financial Consumer Panel, which advises the Financial Conduct Authority.

Confusing and complex tariffs will be simplified and suppliers will be limited to four core tariffs per customer for both gas and electricity

Energy tariff reforms should 'simplify market', says Ofgem

Watchdog says changes should help rebuild consumer trust

Figures obtained from the Link network by the Guardian newspaper showed there were 269 low-income areas without a free ATM nearby

'It makes Wonga look like Santa Claus': MP attacks lack of free ATMs available to people in poorest areas

The 'grotesque practice' of charging low-income people to withdraw their own money from bank accounts has been condemned after a report revealed that more than 300,000 of the poorest people in Britain live at least 1km from a cash machine that does not charge for withdrawals.

Public transport options are singled out for criticism by consumers

Consumers want an economy with more social enterprises

Most people feel they have "little or no control" over what they pay for in the majority of public services that are fundamental to the cost of living, new research out tomorrow will show.

The law will enable consumers to get a full refund for faulty goods that have not been repaired properly

Shoppers to get more rights with crackdown on faulty goods

The law will enable consumers to get a full refund for  faulty goods that have not been repaired properly

Npower pays £3.5m Ofgem penalty out to customers

Npower breached sales rules covering how energy deals can be sold on the doorstep and over the phone

Plans for a universal laptop charger to save money and e-waste

The new charger has been proposed by the IEC, a technological standards watchdog who want to cut down on e-waste and save consumers money

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peopleStella McCartney apologises over controversial Instagram picture
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Laid bare: the Good2Go app ensures people have a chance to make their intentions clear about having sex
techCould Good2Go end disputes about sexual consent - without being a passion-killer?
Arts and Entertainment
Richard Burr remains the baker to beat on the Great British Bake Off
tvRichard remains the baker to beat as Chetna begins to flake
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footballArsenal 4 Galatasaray 1: Wenger celebrates 18th anniversary in style
Arts and Entertainment
Amazon has added a cautionary warning to Tom and Jerry cartoons on its streaming service
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The village was originally named Llansanffraid-ym-Mechain after the Celtic female Saint Brigit, but the name was changed 150 years ago to Llansantffraid – a decision which suggests the incorrect gender of the saint
newsWelsh town changes its name, but can you spot the difference?
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Prices correct as of 26 September 2014
Italian couples fake UK divorce scam on an ‘industrial scale’

Welcome to Maidenhead, the divorce capital of... Italy

A look at the the legal tourists who exploited our liberal dissolution rules
Time to stop running: At the start of Yom Kippur and with anti-Semitism flourishing, one Jew can no longer ignore his identity

Time to stop running

At the start of Yom Kippur and with anti-Semitism flourishing, one Jew can no longer ignore his identity
Tom and Jerry cartoons now carry a 'racial prejudice' warning on Amazon

Tom and Jerry cartoons now carry a 'racial prejudice' warning on Amazon

The vintage series has often been criticised for racial stereotyping
An app for the amorous: Could Good2Go end disputes about sexual consent - without being a passion-killer?

An app for the amorous

Could Good2Go end disputes about sexual consent - without being a passion-killer?
Llansanffraid is now Llansantffraid. Welsh town changes its name, but can you spot the difference?

Llansanffraid is now Llansantffraid

Welsh town changes its name, but can you spot the difference?
Charlotte Riley: At the peak of her powers

Charlotte Riley: At the peak of her powers

After a few early missteps with Chekhov, her acting career has taken her to Hollywood. Next up is a role in the BBC’s gangster drama ‘Peaky Blinders’
She's having a laugh: Britain's female comedians have never had it so good

She's having a laugh

Britain's female comedians have never had it so good, says stand-up Natalie Haynes
Sistine Chapel to ‘sing’ with new LED lights designed to bring Michelangelo’s masterpiece out of the shadows

Let there be light

Sistine Chapel to ‘sing’ with new LEDs designed to bring Michelangelo’s masterpiece out of the shadows
Great British Bake Off, semi-final, review: Richard remains the baker to beat

Tensions rise in Bake Off's pastry week

Richard remains the baker to beat as Chetna begins to flake
Paris Fashion Week, spring/summer 2015: Time travel fashion at Louis Vuitton in Paris

A look to the future

It's time travel fashion at Louis Vuitton in Paris
The 10 best bedspreads

The 10 best bedspreads

Before you up the tog count on your duvet, add an extra layer and a room-changing piece to your bed this autumn
Arsenal vs Galatasaray: Five things we learnt from the Emirates

Arsenal vs Galatasaray

Five things we learnt from the Gunners' Champions League victory at the Emirates
Stuart Lancaster’s long-term deal makes sense – a rarity for a decision taken by the RFU

Lancaster’s long-term deal makes sense – a rarity for a decision taken by the RFU

This deal gives England a head-start to prepare for 2019 World Cup, says Chris Hewett
Ebola outbreak: The children orphaned by the virus – then rejected by surviving relatives over fear of infection

The children orphaned by Ebola...

... then rejected by surviving relatives over fear of infection
Pride: Are censors pandering to homophobia?

Are censors pandering to homophobia?

US film censors have ruled 'Pride' unfit for under-16s, though it contains no sex or violence