If you pay £6 to go to Prague on RyanAir, what do you expect?
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Wednesday 29 January 2014
Govenment warns regulator will be scrapped if it fails to reduce gas and electricity bills for consumers
Friday 24 January 2014
Shoppers will get stronger refund rights and e-shoppers new rights under a Consumer Rights Bill published this week.
Tuesday 21 January 2014
The IMF's upgrade for the UK economy will be greeted with glee in 11 Downing Street.
Monday 20 January 2014
We’ve all been there, wading through the endless phone menus, queues and scripted conversations
Thursday 16 January 2014
A challenge to the 2010 Order by ISP Verizon will allow ISPs to create a 'two tier' system which charges more for high-bandwidth activities online
Wednesday 15 January 2014
Apple is to refund at least $32.5m (£20m) to customers whose children made in-app purchases without their permission, using the parents' iPhones or iPads. The technology firm reached a settlement with the US Federal Trade Commission (FTC), following an FTC complaint that found many of Apple's child-friendly apps offered virtual goods and other chargeable items within the apps, costing anything from 99c to $99.99.
Tuesday 14 January 2014
Outlook Raise a glass to Greene King. The pub and restaurant group reported a sparkling 5 per cent increase in sales over Christmas. But fill it with Cava rather than Champagne.
Tuesday 07 January 2014
New sensor kit will allow drivers to get out their vehicle and active parking remotely through their smartphone
Thursday 02 January 2014
BBC business journalist Liz Barclay is set to join the Financial Consumer Panel, which advises the Financial Conduct Authority.
Thursday 02 January 2014
Watchdog says changes should help rebuild consumer trust
'It makes Wonga look like Santa Claus': MP attacks lack of free ATMs available to people in poorest areas
Wednesday 01 January 2014
The 'grotesque practice' of charging low-income people to withdraw their own money from bank accounts has been condemned after a report revealed that more than 300,000 of the poorest people in Britain live at least 1km from a cash machine that does not charge for withdrawals.
Sunday 29 December 2013
Most people feel they have "little or no control" over what they pay for in the majority of public services that are fundamental to the cost of living, new research out tomorrow will show.
Monday 23 December 2013
The law will enable consumers to get a full refund for faulty goods that have not been repaired properly
Friday 20 December 2013
Npower breached sales rules covering how energy deals can be sold on the doorstep and over the phone
Wednesday 18 December 2013
The new charger has been proposed by the IEC, a technological standards watchdog who want to cut down on e-waste and save consumers money
In defence of liberal democracy
The Rothschild Libel: Why has it taken 200 years for an anti-Semitic slur that emerged from the Battle of Waterloo to be dismissed?
General Election 2015: UK will be 'run for the wealthy and powerful' if Tories retain power, Labour warns
General election live: SNP suspends two members for disrupting Labour rally
Schools forced to act as 'miniature welfare states' with teachers buying underwear and even haircuts for poor pupils
Andy McSmith's Sketch: Feisty audience is the real star of an enlightening show
- 2 Top Gear: Jodie Kidd, Philip Glenister and Guy Martin 'in advanced talks' to join show
- 3 General Election 2015: 14-year-old boy asks Nick Clegg – 'can you kill Katie Hopkins?'
- 4 University student in court for allegedly covering housemates' food in window cleaner and spit