Voices

If you pay £6 to go to Prague on RyanAir, what do you expect?

Ofgem told to control the ‘big six’ energy giants or face being cut off

Govenment warns regulator will be scrapped if it fails to reduce gas and electricity bills  for consumers

Eshoppers and refund seekers set for a boost

Shoppers will get stronger refund rights and e-shoppers new rights under a Consumer Rights Bill published this week.

Comment: Osborne glee- but questions remain

The IMF's upgrade for the UK economy will be greeted with glee in 11 Downing Street.

Big energy suppliers slump to new lows in satisfaction ratings

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Netflix and net neutrality threatened by US court ruling overturning the Open Internet Order

A challenge to the 2010 Order by ISP Verizon will allow ISPs to create a 'two tier' system which charges more for high-bandwidth activities online

Apple claim that the parental controls in their iOS operating system are strong

Apple will pay parents £20m over in-app purchases

Apple is to refund at least $32.5m (£20m) to customers whose children made in-app purchases without their permission, using the parents' iPhones or iPads. The technology firm reached a settlement with the US Federal Trade Commission (FTC), following an FTC complaint that found many of Apple's child-friendly apps offered virtual goods and other chargeable items within the apps, costing anything from 99c to $99.99.

James Moore: Let's not get too excited about the seasonal spending splurge

Outlook Raise a glass to Greene King. The pub and restaurant group reported a sparkling 5 per cent increase in sales over Christmas. But fill it with Cava rather than Champagne.

Do you trust your smartphone to park your car for you? Bosch thinks you will

New sensor kit will allow drivers to get out their vehicle and active parking remotely through their smartphone

BBC's Liz Barclay joins the Financial Services Consumer Panel

BBC business journalist Liz Barclay is set to join the Financial Consumer Panel, which advises the Financial Conduct Authority.

Confusing and complex tariffs will be simplified and suppliers will be limited to four core tariffs per customer for both gas and electricity

Energy tariff reforms should 'simplify market', says Ofgem

Watchdog says changes should help rebuild consumer trust

Figures obtained from the Link network by the Guardian newspaper showed there were 269 low-income areas without a free ATM nearby

'It makes Wonga look like Santa Claus': MP attacks lack of free ATMs available to people in poorest areas

The 'grotesque practice' of charging low-income people to withdraw their own money from bank accounts has been condemned after a report revealed that more than 300,000 of the poorest people in Britain live at least 1km from a cash machine that does not charge for withdrawals.

Public transport options are singled out for criticism by consumers

Consumers want an economy with more social enterprises

Most people feel they have "little or no control" over what they pay for in the majority of public services that are fundamental to the cost of living, new research out tomorrow will show.

The law will enable consumers to get a full refund for faulty goods that have not been repaired properly

Shoppers to get more rights with crackdown on faulty goods

The law will enable consumers to get a full refund for  faulty goods that have not been repaired properly

Npower pays £3.5m Ofgem penalty out to customers

Npower breached sales rules covering how energy deals can be sold on the doorstep and over the phone

Plans for a universal laptop charger to save money and e-waste

The new charger has been proposed by the IEC, a technological standards watchdog who want to cut down on e-waste and save consumers money

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Pompeii, Capri & the Bay of Naples
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Minoan Crete and Santorini
Prices correct as of 1 May 2015
General Election 2015: Ed Miliband's unlikely journey from hapless geek to heart-throb

Miliband's unlikely journey from hapless geek to heart-throb

He was meant to be Labour's biggest handicap - but has become almost an asset
General Election 2015: A guide to the smaller parties, from the the National Health Action Party to the Church of the Militant Elvis Party

On the margins

From Militant Elvis to Women's Equality: a guide to the underdogs standing in the election
Amr Darrag: Ex-Muslim Brotherhood minister in exile still believes Egypt's military regime can be replaced with 'moderate' Islamic rule

'This is the battle of young Egypt for the future of our country'

Ex-Muslim Brotherhood minister Amr Darrag still believes the opposition can rid Egypt of its military regime and replace it with 'moderate' Islamic rule, he tells Robert Fisk
Why patients must rely less on doctors: Improving our own health is the 'blockbuster drug of the century'

Why patients must rely less on doctors

Improving our own health is the 'blockbuster drug of the century'
Sarah Lucas is the perfect artist to represent Britain at the Venice Biennale

Flesh in Venice

Sarah Lucas has filled the British pavilion at the Venice Biennale with slinky cats and casts of her female friends' private parts. It makes you proud to be a woman, says Karen Wright
11 best anti-ageing day creams

11 best anti-ageing day creams

Slow down the ageing process with one of these high-performance, hardworking anti-agers
Juventus 2 Real Madrid 1: Five things we learnt, including Iker Casillas is past it and Carlos Tevez remains effective

Juventus vs Real Madrid

Five things we learnt from the Italian's Champions League first leg win over the Spanish giants
Ashes 2015: Test series looks a lost cause for England... whoever takes over as ECB director of cricket

Ashes series looks a lost cause for England...

Whoever takes over as ECB director of cricket, says Stephen Brenkley
Fishing for votes with Nigel Farage: The Ukip leader shows how he can work an audience as he casts his line to the disaffected of Grimsby

Fishing is on Nigel Farage's mind

Ukip leader casts a line to the disaffected
Who is bombing whom in the Middle East? It's amazing they don't all hit each other

Who is bombing whom in the Middle East?

Robert Fisk untangles the countries and factions
China's influence on fashion: At the top of the game both creatively and commercially

China's influence on fashion

At the top of the game both creatively and commercially
Lord O’Donnell: Former cabinet secretary on the election and life away from the levers of power

The man known as GOD has a reputation for getting the job done

Lord O'Donnell's three principles of rule
Rainbow shades: It's all bright on the night

Rainbow shades

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'It was first time I had ever tasted chocolate. I kept a piece, and when Amsterdam was liberated, I gave it to the first Allied soldier I saw'

Bread from heaven

Dutch survivors thank RAF for World War II drop that saved millions
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How 'the Axe' helped Labour

UK will be 'run for the wealthy and powerful' if Tories retain power