Counting down the 100 players to look out for in Brazil this summer
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Thursday 21 March 2013
Q. I have booked a family holiday for a two-week trip to Cyprus this August. We've only paid a small deposit so far. Given the economic crisis do you think it prudent to cancel now rather than risk thousands on a holiday which is now at risk?
Wednesday 20 March 2013
Q. I am working in Croatia in early May. Then I have two weeks off. I'd like to stay in the region - but I feel I have already seen everything in Croatia. So I am thinking: Bosnia-Herzegovina, Belgrade in Serbia, going into Romania and flying out of Bucharest. Any must-sees in this area, and also best mode of transport?
Tuesday 19 March 2013
Q. Thank you for your advice on EU flight cancellation compensation. I have made a successful claim from Flybe. I have been offered the required €250 payment in cash, but I have been offered €300 as a credit for future travel from Flybe. Which is best?
David Brennan, Ayrshire
Monday 18 March 2013
Q. I've been checking prices for hotels in the USA on a comparison website and there are some really good deals with Clever-hotels.com. But are they too good to be true?
Friday 15 March 2013
Q. Our Delta flight from Bloomington, USA to Manchester was cancelled after waiting at the airport for seven hours, due to "technical reasons". We were rebooked and flew the next day, in effect 24 hours later. The only compensation KLM - which handles Delta customer services in UK - has offered is a £300 voucher (£100 per passenger) valid for 12 months.
It appears that as the flight was from a non EU airport, the carrier was a non EU carrier, and it was technical reasons for cancellation and not overbooking, the airline is under no obligation to compensate me. Is this correct? It seems scandalous that non EU airlines have this "get out of jail free" card, tough luck to the passenger. Do I have any other avenues to pursue this further?
Wednesday 13 March 2013
Q. Is it safe to holiday in Marrakech at the moment? We were thinking of going early in April.
Al Bye, Southend
Tuesday 12 March 2013
Q. I am due to pay the balance of just over £3,000 for a holiday in Crete with Thomas Cook. It will be paid with a debit card. What you think of the security of this travel company?
Monday 11 March 2013
Q. I am planning a first trip to Japan, and wondered where to stay in Tokyo - and which other places to visit?
Thursday 07 March 2013
Q. I hope to have a family holiday this year with my husband, two sons (aged six and four), along with my 73-year-old mother in law. We are on a tight budget this year and are interested in France/Italy/Spain, however the internet is a mine field! We can drive if it's not too far. Can you recommend anything?
Caroline McDonald, Glasgow
Wednesday 06 March 2013
Q. My daughter is off to Cuba. Her worry is money. If the Cubans don't accept dollars, should she take pounds? And what is the best way of getting cash?
Tuesday 05 March 2013
Q. We are seeking the sun in March. Would you recommend Marawila in Sri Lanka, or Sinai in Egypt - or should we look elsewhere? We want a hot climate but we don't want high humidity or high winds.
Monday 04 March 2013
Q. I want to go to Los Angeles over Christmas and New Year but flights are so expensive. When can I bag a good deal?
Peter May, Romford
Friday 01 March 2013
Q. I am going to Madeira in May and would like to the prices for eating out, and also the cost of drinks.
Wednesday 27 February 2013
Q. I'm travelling to India next month. Is it true that I should buy my rupees in India, and that I can’t bring them back to the UK?
Tuesday 26 February 2013
Q. I am planning a summer holiday this year with my husband and would love to go to Toronto, see the city and also visit Niagara Falls. We have friends in Detroit so I thought this would be a good opportunity to see them as well. I wondered how best to get ourselves to Detroit from Toronto. We're more than happy to hire a car but will crossing borders cause a huge problem that is best avoided? As we’re on holiday we’d prefer not to sit in airports when we could be seeing the scenery.
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