News

Recipient actually lived in Illinois, not Daughter Killed In Car Crash

London commuters face the threat of disruption in the coming weeks

Tube strike threat: Talks aim to halt February walk-outs

Talks aimed at averting strikes by London Underground workers over Tube ticket office closures are to be held.

Big energy suppliers slump to new lows in satisfaction ratings

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Book review: 'A Highly Unlikely Scenario: Or A Neetsa Pizza Employee’s Guide To Saving The World' by Rachel Cantor

A riff on a cosmic joke turns this space comedy into something far greater

Capita wins congestion deal

Capita has won a five-year, £145 million deal to run the congestion charge, which it helped set up in London 11 years ago.

EasyJet narrows gap with Ryanair as passenger numbers take off

EasyJet flew more than 60 million passengers last year as more Britons spent Christmas overseas.

'NHS 111 is now a stable and improving service and we are confident it will continue to get better'

Botched launch of 111 helpline could cost NHS an extra £5.5m

The chief operating officer at NHS England said the service is 'now stable and improving, and we are confident it will continue to get better'

Ryanair already has a patchy reputation for customer service

Ryanair steward in four-letter rant at passenger

Incident comes after chief executive encouraged firm to soften its macho image

Currys PC World is going from strength to strength and starting to dominate the technology market once again

How Currys lured shoppers back to the high street

The store is back on top thanks to an extreme makeover

Jack Whitehall (centre) in the Bad Education Christmas Special

What to watch tonight: TV choices, 17 December

Fresh Meat co-star Greg McHugh joins Jack Whitehall for the Bad Education Christmas special

Paranoia at Dixons: one high street giant’s key to beat the web

Against all odds, Dixons survived as other major retailers collapsed. As Simon neville reports, fear keeps its management on its toes

The AXA Framlington UK Mid Cap Fund has a stake in ITV, which had a huge broadcast hit with Downton Abbey

The Analyst: The drama of mid-caps - they’ve beaten the big boys over 10 years

The fortunes of the UK’s largest 100 companies are well publicised. You may note the FTSE 100 always tends to be the quoted index in the financial press and thus investors could be excused for focusing their attention on these corporate behemoths. Yet it is not terribly representative of the UK economy. For starters, the top 20 stocks account for nearly 50 per cent of the entire index and are largely international businesses.

Five questions about: freephone numbers

Ah, you’ve written about this before. Freephone numbers cost a packet from mobiles, don’t they? 

TUI Travel profits rise driven by all-inclusive package holidays

Leisure giant TUI Travel, owner of the Thomson and First Choice holiday brands, posted record profits last year as more Brits opted for its all-inclusive package holidays.

More concessions from kinder, cuddlier Ryanair as airline halves controversial excess baggage fee

Michael O'Leary has admitted that Ryanair has an 'image problem'

Vodafone appoints ex-Bupa boss Val Gooding as a non-exec director

Vodafone has recruited ex-Bupa healthcare chief executive officer Val Gooding to be a non-executive director, making her the third woman on the 13-member board.

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Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
3.	Provence 6 nights B&B by train from £599pp
Prices correct as of 20 February 2015
Chelsea vs Tottenham: Harry Kane was at Wembley to see Spurs beat the Blues and win the Capital One Cup - now he's their great hope

Harry Kane interview

The striker was at Wembley to see Spurs beat the Blues and win the Capital One Cup - now he's their great hope
The Last Word: For the good of the game: why on earth don’t we leave Fifa?

Michael Calvin's Last Word

For the good of the game: why on earth don’t we leave Fifa?
HIV pill: Scientists hail discovery of 'game-changer' that cuts the risk of infection among gay men by 86%

Scientists hail daily pill that protects against HIV infection

Breakthrough in battle against global scourge – but will the NHS pay for it?
How we must adjust our lifestyles to nature: Welcome to the 'Anthropocene', the human epoch

Time to play God

Welcome to the 'Anthropocene', the human epoch where we may need to redefine nature itself
MacGyver returns, but with a difference: Handyman hero of classic 1980s TV series to be recast as a woman

MacGyver returns, but with a difference

Handyman hero of classic 1980s TV series to be recast as a woman
Tunnel renaissance: Why cities are hiding roads down in the ground

Tunnel renaissance

Why cities are hiding roads underground
'Backstreet Boys - Show 'Em What You're Made Of': An affectionate look at five middle-aged men

Boys to men

The Backstreet Boys might be middle-aged, married and have dodgy knees, but a heartfelt documentary reveals they’re not going gently into pop’s good night
Crufts 2015: Should foreign dogs be allowed to compete?

Crufts 2015

Should foreign dogs be allowed to compete?
10 best projectors

How to make your home cinema more cinematic: 10 best projectors

Want to recreate the big-screen experience in your sitting room? IndyBest sizes up gadgets to form your film-watching
Manchester City 1 Barcelona 2 player ratings: Luis Suarez? Lionel Messi? Joe Hart? Who was the star man?

Manchester City vs Barcelona player ratings

Luis Suarez? Lionel Messi? Joe Hart? Who was the star man at the Etihad?
Arsenal vs Monaco: Monaco - the making of Gunners' manager Arsene Wenger

Monaco: the making of Wenger

Jack Pitt-Brooke speaks to former players and learns the Frenchman’s man-management has always been one of his best skills
Cricket World Cup 2015: Chris Gayle - the West Indies' enigma lives up to his reputation

Chris Gayle: The West Indies' enigma

Some said the game's eternal rebel was washed up. As ever, he proved he writes the scripts by producing a blistering World Cup innings
In Ukraine a dark world of hybrid warfare and murky loyalties prevails

In Ukraine a dark world of hybrid warfare

This war in the shadows has been going on since the fall of Mr Yanukovych
'Birdman' and 'Bullets Over Broadway': Homage or plagiarism?

Homage or plagiarism?

'Birdman' shares much DNA with Woody Allen's 'Bullets Over Broadway'
Broadchurch ends as damp squib not even David Tennant can revive

A damp squib not even David Tennant can revive

Broadchurch, Series 2 finale, review