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Recipient actually lived in Illinois, not Daughter Killed In Car Crash

London commuters face the threat of disruption in the coming weeks

Tube strike threat: Talks aim to halt February walk-outs

Talks aimed at averting strikes by London Underground workers over Tube ticket office closures are to be held.

Big energy suppliers slump to new lows in satisfaction ratings

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Book review: 'A Highly Unlikely Scenario: Or A Neetsa Pizza Employee’s Guide To Saving The World' by Rachel Cantor

A riff on a cosmic joke turns this space comedy into something far greater

Capita wins congestion deal

Capita has won a five-year, £145 million deal to run the congestion charge, which it helped set up in London 11 years ago.

EasyJet narrows gap with Ryanair as passenger numbers take off

EasyJet flew more than 60 million passengers last year as more Britons spent Christmas overseas.

'NHS 111 is now a stable and improving service and we are confident it will continue to get better'

Botched launch of 111 helpline could cost NHS an extra £5.5m

The chief operating officer at NHS England said the service is 'now stable and improving, and we are confident it will continue to get better'

Ryanair already has a patchy reputation for customer service

Ryanair steward in four-letter rant at passenger

Incident comes after chief executive encouraged firm to soften its macho image

Currys PC World is going from strength to strength and starting to dominate the technology market once again

How Currys lured shoppers back to the high street

The store is back on top thanks to an extreme makeover

Jack Whitehall (centre) in the Bad Education Christmas Special

What to watch tonight: TV choices, 17 December

Fresh Meat co-star Greg McHugh joins Jack Whitehall for the Bad Education Christmas special

Paranoia at Dixons: one high street giant’s key to beat the web

Against all odds, Dixons survived as other major retailers collapsed. As Simon neville reports, fear keeps its management on its toes

The AXA Framlington UK Mid Cap Fund has a stake in ITV, which had a huge broadcast hit with Downton Abbey

The Analyst: The drama of mid-caps - they’ve beaten the big boys over 10 years

The fortunes of the UK’s largest 100 companies are well publicised. You may note the FTSE 100 always tends to be the quoted index in the financial press and thus investors could be excused for focusing their attention on these corporate behemoths. Yet it is not terribly representative of the UK economy. For starters, the top 20 stocks account for nearly 50 per cent of the entire index and are largely international businesses.

Five questions about: freephone numbers

Ah, you’ve written about this before. Freephone numbers cost a packet from mobiles, don’t they? 

TUI Travel profits rise driven by all-inclusive package holidays

Leisure giant TUI Travel, owner of the Thomson and First Choice holiday brands, posted record profits last year as more Brits opted for its all-inclusive package holidays.

More concessions from kinder, cuddlier Ryanair as airline halves controversial excess baggage fee

Michael O'Leary has admitted that Ryanair has an 'image problem'

Vodafone appoints ex-Bupa boss Val Gooding as a non-exec director

Vodafone has recruited ex-Bupa healthcare chief executive officer Val Gooding to be a non-executive director, making her the third woman on the 13-member board.

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Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
Minoan Crete and Santorini
Prices correct as of 15 May 2015
Sun, sex and an anthropological study: One British academic's summer of hell in Magaluf

Sun, sex and an anthropological study

One academic’s summer of hell in Magaluf
From Shakespeare to Rising Damp... to Vicious

Frances de la Tour's 50-year triumph

'Rising Damp' brought De la Tour such recognition that she could be forgiven if she'd never been able to move on. But at 70, she continues to flourish - and to beguile
'That Whitsun, I was late getting away...'

Ian McMillan on the Whitsun Weddings

This weekend is Whitsun, and while the festival may no longer resonate, Larkin's best-loved poem, lives on - along with the train journey at the heart of it
Kathryn Williams explores the works and influences of Sylvia Plath in a new light

Songs from the bell jar

Kathryn Williams explores the works and influences of Sylvia Plath
How one man's day in high heels showed him that Cannes must change its 'no flats' policy

One man's day in high heels

...showed him that Cannes must change its 'flats' policy
Is a quiet crusade to reform executive pay bearing fruit?

Is a quiet crusade to reform executive pay bearing fruit?

Dominic Rossi of Fidelity says his pressure on business to control rewards is working. But why aren’t other fund managers helping?
The King David Hotel gives precious work to Palestinians - unless peace talks are on

King David Hotel: Palestinians not included

The King David is special to Jerusalem. Nick Kochan checked in and discovered it has some special arrangements, too
More people moving from Australia to New Zealand than in the other direction for first time in 24 years

End of the Aussie brain drain

More people moving from Australia to New Zealand than in the other direction for first time in 24 years
Meditation is touted as a cure for mental instability but can it actually be bad for you?

Can meditation be bad for you?

Researching a mass murder, Dr Miguel Farias discovered that, far from bringing inner peace, meditation can leave devotees in pieces
Eurovision 2015: Australians will be cheering on their first-ever entrant this Saturday

Australia's first-ever Eurovision entrant

Australia, a nation of kitsch-worshippers, has always loved the Eurovision Song Contest. Maggie Alderson says it'll fit in fine
Letterman's final Late Show: Laughter, but no tears, as David takes his bow after 33 years

Laughter, but no tears, as Letterman takes his bow after 33 years

Veteran talkshow host steps down to plaudits from four presidents
Ivor Novello Awards 2015: Hozier wins with anti-Catholic song 'Take Me To Church' as John Whittingdale leads praise for Black Sabbath

Hozier's 'blasphemous' song takes Novello award

Singer joins Ed Sheeran and Clean Bandit in celebration of the best in British and Irish music
Tequila gold rush: The spirit has gone from a cheap shot to a multi-billion pound product

Join the tequila gold rush

The spirit has gone from a cheap shot to a multi-billion pound product
12 best statement wallpapers

12 best statement wallpapers

Make an impact and transform a room with a conversation-starting pattern
Paul Scholes column: Does David De Gea really want to leave Manchester United to fight it out for the No 1 spot at Real Madrid?

Paul Scholes column

Does David De Gea really want to leave Manchester United to fight it out for the No 1 spot at Real Madrid?