News

Recipient actually lived in Illinois, not Daughter Killed In Car Crash

London commuters face the threat of disruption in the coming weeks

Tube strike threat: Talks aim to halt February walk-outs

Talks aimed at averting strikes by London Underground workers over Tube ticket office closures are to be held.

Big energy suppliers slump to new lows in satisfaction ratings

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Book review: 'A Highly Unlikely Scenario: Or A Neetsa Pizza Employee’s Guide To Saving The World' by Rachel Cantor

A riff on a cosmic joke turns this space comedy into something far greater

Capita wins congestion deal

Capita has won a five-year, £145 million deal to run the congestion charge, which it helped set up in London 11 years ago.

EasyJet narrows gap with Ryanair as passenger numbers take off

EasyJet flew more than 60 million passengers last year as more Britons spent Christmas overseas.

'NHS 111 is now a stable and improving service and we are confident it will continue to get better'

Botched launch of 111 helpline could cost NHS an extra £5.5m

The chief operating officer at NHS England said the service is 'now stable and improving, and we are confident it will continue to get better'

Ryanair already has a patchy reputation for customer service

Ryanair steward in four-letter rant at passenger

Incident comes after chief executive encouraged firm to soften its macho image

Currys PC World is going from strength to strength and starting to dominate the technology market once again

How Currys lured shoppers back to the high street

The store is back on top thanks to an extreme makeover

Jack Whitehall (centre) in the Bad Education Christmas Special

What to watch tonight: TV choices, 17 December

Fresh Meat co-star Greg McHugh joins Jack Whitehall for the Bad Education Christmas special

Paranoia at Dixons: one high street giant’s key to beat the web

Against all odds, Dixons survived as other major retailers collapsed. As Simon neville reports, fear keeps its management on its toes

The AXA Framlington UK Mid Cap Fund has a stake in ITV, which had a huge broadcast hit with Downton Abbey

The Analyst: The drama of mid-caps - they’ve beaten the big boys over 10 years

The fortunes of the UK’s largest 100 companies are well publicised. You may note the FTSE 100 always tends to be the quoted index in the financial press and thus investors could be excused for focusing their attention on these corporate behemoths. Yet it is not terribly representative of the UK economy. For starters, the top 20 stocks account for nearly 50 per cent of the entire index and are largely international businesses.

Five questions about: freephone numbers

Ah, you’ve written about this before. Freephone numbers cost a packet from mobiles, don’t they? 

TUI Travel profits rise driven by all-inclusive package holidays

Leisure giant TUI Travel, owner of the Thomson and First Choice holiday brands, posted record profits last year as more Brits opted for its all-inclusive package holidays.

More concessions from kinder, cuddlier Ryanair as airline halves controversial excess baggage fee

Michael O'Leary has admitted that Ryanair has an 'image problem'

Vodafone appoints ex-Bupa boss Val Gooding as a non-exec director

Vodafone has recruited ex-Bupa healthcare chief executive officer Val Gooding to be a non-executive director, making her the third woman on the 13-member board.

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Independent Travel
Vietnam & Cambodia
Pompeii, Capri & the Bay of Naples
Bruges
India & Nepal
Japan
Berlin, Dresden, Meissen & Colditz
Prices correct as of 17 October 2014
Isis in Syria: A general reveals the lack of communication with the US - and his country's awkward relationship with their allies-by-default

A Syrian general speaks

A senior officer of Bashar al-Assad’s regime talks to Robert Fisk about his army’s brutal struggle with Isis, in a dirty war whose challenges include widespread atrocities
‘A bit of a shock...’ Cambridge economist with Glasgow roots becomes Zambia’s acting President

‘A bit of a shock...’ Economist with Glasgow roots becomes Zambia’s acting President

Guy Scott's predecessor, Michael Sata, died in a London hospital this week after a lengthy illness
Fall of the Berlin Wall: History catches up with Erich Honecker - the East German leader who praised the Iron Curtain and claimed it prevented a Third World War

Fall of the Berlin Wall

History catches up with Erich Honecker - the East German leader who praised the Iron Curtain and claimed it prevented a Third World War
How to turn your mobile phone into easy money

Turn your mobile phone into easy money

There are 90 million unused mobiles in the UK, which would be worth £7bn if we cashed them in, says David Crookes
Independent writers remember their Saturday jobs:

Independent writers remember their Saturday jobs

"I have never regarded anything I have done in "the media" as a proper job"
Lyricist Richard Thomas shares his 11-step recipe for creating a hit West End musical

11-step recipe for creating a West End hit

Richard Thomas, the lyricist behind the Jerry Springer and Anna Nicole Smith operas, explains how Bob Dylan, 'Breaking Bad' and even Noam Chomsky inspired his songbook for the new musical 'Made in Dagenham'
Tonke Dragt's The Letter for the King has finally been translated into English ... 50 years on

Buried treasure: The Letter for the King

The coming-of-age tale about a boy and his mission to save a mythical kingdom has sold a million copies since it was written by an eccentric Dutchwoman in 1962. Yet until last year, no one had read it in English
Can instilling a sense of entrepreneurship in pupils have a positive effect on their learning?

The school that means business

Richard Garner heads to Lancashire, where developing the 'dragons' of the future is also helping one community academy to achieve its educational goals
10 best tablets

The world in your pocket: 10 best tablets

They’re thin, they’re light, you can use them for work on the move or keeping entertained
Lutz Pfannenstiel: The goalkeeper who gave up Bayern Munich for the Crazy Gang, Bradford and a whirlwind trawl across continents

Lutz Pfannenstiel interview

The goalkeeper who gave up Bayern Munich for the Crazy Gang, Bradford and a whirlwind trawl across continents
Pete Jenson: Popular Jürgen Klopp can reignite Borussia Dortmund’s season with visit to Bayern Munich

Pete Jenson's a Different League

Popular Klopp can reignite Dortmund’s season with visit to Bayern
John Cantlie video proves that Isis expects victory in Kobani

Cantlie video proves that Isis expects victory in Kobani

The use of the British hostage demonstrates once again the militants' skill and originality in conducting a propaganda war, says Patrick Cockburn
The killer instinct: The man who helps students spot potential murderers

The killer instinct

Phil Chalmers travels the US warning students how to spot possible future murderers, but can his contentious methods really stop the bloodshed?
Clothing the gap: A new exhibition celebrates women who stood apart from the fashion herd

Clothing the gap

A new exhibition celebrates women who stood apart from the fashion herd
Fall of the Berlin Wall: Goodbye to all that - the lost world beyond the Iron Curtain

The Fall of the Berlin Wall

Goodbye to all that - the lost world beyond the Iron Curtain