Make your inbox a nice place to be, with just a few tiny tweaks
The key is to use a slightly positive or slightly negative intonation
The emails from EAPi fratenity used the n-word, called Muslim students 'terrorists' and said they would celebrate Martin Luther King day by eating fried chicken
Because of the sheer volume of messages we write each day we may be prone to making embarrassing errors
More than half the email replies are less than 43 words, and only 30 per cent of emails are longer than 100 words.
The Chritsian group The Core Issues Trust has accused Boris Johnson of banning the advert for political gain
Flamboyant businessman cannot be found by his clients
Regular readers will recall my articles about overseas pensioners and the anger felt by around half a million of them who have had their state pensions frozen.
The threat, which has also been sent to Italy, Germany, Hungary and Slovenia, 'lacks credibility'
Argentinian footballing legend airlifted to hospital following car crash with son Pablo confirming he has had 20 stitches in his head
Students in Lancaster could potentially have faced heavy fines if they are seen to be drunk at one of their most popular campus bars.
From what we know of other cases, families often feel panic, aren’t able to think straight and can’t sleep or eat
Latest bad news from the astonishingly popular app follows a New Years Day hack that publicized data belonging to 4.6m users
New comment system makes it easier to remove comments, flag them as spam, or reply underneath the video
CCTV footage of Rebekah Brooks's husband allegedly hiding evidence from the police investigating phone hacking has been shown to a jury.
The deadline for filing your 2012-13 return is midnight on 31 January, otherwise you'll be fined