Money Retailer collected payments on unwanted mobile for 10 months

Q: You answered a reader’s letter (Questions of Cash, 11 May) on a fraud committed at an HBOS ATM, where a “skimming device” was fitted to the front of the machine.  The victim was obviously unaware of this, but apparently a subsequent customer was as they reported it to the branch when it reopened after the weekend. I have no idea what to look for and many other readers will be similarly uninformed.  Please enlighten us!  IM, by email.

Simon English: Who was to blame for the horrendous mismatch of Co-op and Britannia?

Outlook The press release was effusive. Britannia and Co-op Financial Services "unveil plans for super-mutual". The merger was to create "a unique" (that's always a worrying word), "ethical" (ditto), alternative to the nasty big banks.

Mark Leftly: Andy Hornby should pick up the phone as a first step towards real repentance

Outlook "In the Abrahamic Bible that unites Christians, Jews and Muslims there are 2,350 verses on wealth and power and just 100 on sex," says Paul Moore. "So we know what God thinks."

James Moore: Were auditors carried away by the crazy optimism of bankers?

Outlook The accountancy firms responsible for the audits of this country's failed banks have yet to be hit by any serious aftershocks from the earthquake of the financial crisis. That might be changing, and not before time, because the issue represents the dog that hasn't barked.

Sir James Crosby: Downing Street refuses to back calls to strip man blamed for HBOS failure of his knighthood

The man branded as the architect of HBOS's disastrous strategy is set to keep his knighthood, it emerged today.

Vince Cable in bid to get former HBOS chiefs barred from boardrooms

Business Secretary 'surprised' that men responsible for bank failure are still active

What The Sunday Papers Said

More than 39,000 jobs could go and nearly 8,000 betting shops close if the Government gives in to demands to curb limits on stakes and prizes for electronic gaming machines, according to bookmakers.

Pressure intensifies on the HBOS Three

The backlash against three former HBOS executives intensified today following a damning report into the bank’s collapse.

Sir James Crosby at his home near Harrogate following his resignation as deputy chairman of the Financial Services Authority

Ex-HBOS head Sir James Crosby quits Bridgepoint role following damning report into collapse of bank

Former HBOS chief executive Sir James Crosby today stepped down from his role with private equity firm Bridgepoint following a damning report into the collapse of the bank.

HBOS executives Andy Hornby, left, and Lord Stevenson. Their apologies for the loss imposed upon the taxpayers ring hollow, says the report

Worse than Fred Goodwin! The verdict on the bank bosses who presided over the £40bn collapse of HBOS

Banking standards commission report dismisses ‘hollow’ apologies by HBOS management that staggering losses were due to unpredictable events of credit crunch, citing a ‘colossal failure’ of strategy by the board

James Moore: James Crosby's failings were every bit as egregious as Fred Goodwin's. He just knew when to get out

The commission has done us a service by shining a harsh spotlight on HBOS

Crest crosses the ocean for roadshow

The investor roadshow for the flotation of housebuilder Crest Nicholson moves to the UK this week, as its chief executive Stephen Stone tries to seal a valuation of up to £580m for the group.

Crest Nicholson set for stock market return in first UK float of 2013

The first float of a UK company this year cheered the City yesterday as housebuilder Crest Nicholson unveiled plans for a £500m return to the stock market.

James Crosby during a Treasury Select Committee meeting

Former HBOS chief executive Sir James Crosby sold off shares in bank on the eve of crash

Ex-HBOS chief admits selling two-thirds of holding in two years before near-collapse

HBOS ex-chiefs admit taking too much risk before bailout

Two former bosses of HBOS, the bank which had to be bailed out by the government and taken over by Lloyds at the height of the financial crisis, today admitted that it had taken greater risks than it should.

Regulator hits Ernst & Young over Farepak

The accounting regulator has filed a formal complaint against Big Four firm Ernst & Young over its auditing of the Christmas club and hamper group Farepak, which collapsed into administration in 2006.

News
Alan Bennett has criticised the “repellent” reality shows which dominate our screens
tvBut he does like Stewart Lee
Life and Style
The Google Doodle celebrating the start of the first day of autumn, 2014.
tech
Arts and Entertainment
Sheridan Smith as Cilla Black and Ed Stoppard as her manager Brian Epstein
tvCilla Episode 2 review: Grit under the glamour in part two of biopic series starring Sheridan Smith
Sport
David Moyes and Louis van Gaal
football
News
i100
Life and Style
Vote with your wallet: the app can help shoppers feel more informed about items on sale
lifeNew app reveals political leanings of food companies
News
Former Governor of Alaska Sarah Palin, left, with her daughter, Bristol
newsShe's 'proud' of eldest daughter, who 'punched host in the face'
Sport
New Zealand fly-half Aaron Cruden pictured in The Zookeeper's Son on a late-night drinking session
rugby
Arts and Entertainment
Salmond told a Scottish television chat show in 2001that he would also sit in front of a mirror and say things like,
tvCelebrity Trekkies from Alex Salmond to Barack Obama
Life and Style
Carol O'Brien, whose son Rob suffered many years of depression
healthOne mother's story of how London charity Maytree helped her son with his depression
Career Services

Day In a Page

Independent Travel
Panama
Languedoc Roussillon
Marrakesh & the Atlas Mountains
Bruges
The Jura Mountains
Dubrovnik & the Dalmatian Coast
Prices correct as of 17 September 2014
Secret politics of the weekly shop

The politics of the weekly shop

New app reveals political leanings of food companies
Beam me up, Scottie!

Beam me up, Scottie!

Celebrity Trekkies from Alex Salmond to Barack Obama
Beware Wet Paint: The ICA's latest ambitious exhibition

Beware Wet Paint

The ICA's latest ambitious exhibition
Pink Floyd have produced some of rock's greatest ever album covers

Pink Floyd have produced some of rock's greatest ever album covers

Can 'The Endless River' carry on the tradition?
Sanctuary for the suicidal

Sanctuary for the suicidal

One mother's story of how London charity Maytree helped her son with his depression
A roller-coaster tale from the 'voice of a generation'

Not That Kind of Girl:

A roller-coaster tale from 'voice of a generation' Lena Dunham
London is not bedlam or a cradle of vice. In fact it, as much as anywhere, deserves independence

London is not bedlam or a cradle of vice

In fact it, as much as anywhere, deserves independence
Vivienne Westwood 'didn’t want' relationship with Malcolm McLaren

Vivienne Westwood 'didn’t want' relationship with McLaren

Designer 'felt pressured' into going out with Sex Pistols manager
Jourdan Dunn: Model mother

Model mother

Jordan Dunn became one of the best-paid models in the world
Apple still coolest brand – despite U2 PR disaster

Apple still the coolest brand

Despite PR disaster of free U2 album
Scottish referendum: The Yes vote was the love that dared speak its name, but it was not to be

Despite the result, this is the end of the status quo

Boyd Tonkin on the fall-out from the Scottish referendum
Manolo Blahnik: The high priest of heels talks flats, Englishness, and why he loves Mary Beard

Manolo Blahnik: Flats, Englishness, and Mary Beard

The shoe designer who has been dubbed 'the patron saint of the stiletto'
The Beatles biographer reveals exclusive original manuscripts of some of the best pop songs ever written

Scrambled eggs and LSD

Behind The Beatles' lyrics - thanks to Hunter Davis's original manuscript copies
'Normcore' fashion: Blending in is the new standing out in latest catwalk non-trend

'Normcore': Blending in is the new standing out

Just when fashion was in grave danger of running out of trends, it only went and invented the non-trend. Rebecca Gonsalves investigates
Dance’s new leading ladies fight back: How female vocalists are now writing their own hits

New leading ladies of dance fight back

How female vocalists are now writing their own hits