Retailer collected payments on unwanted mobile for 10 months

Q: You answered a reader’s letter (Questions of Cash, 11 May) on a fraud committed at an HBOS ATM, where a “skimming device” was fitted to the front of the machine.  The victim was obviously unaware of this, but apparently a subsequent customer was as they reported it to the branch when it reopened after the weekend. I have no idea what to look for and many other readers will be similarly uninformed.  Please enlighten us!  IM, by email.

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Independent Crossword

Simon English: Who was to blame for the horrendous mismatch of Co-op and Britannia?

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Sir James Crosby at his home near Harrogate following his resignation as deputy chairman of the Financial Services Authority

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The commission has done us a service by shining a harsh spotlight on HBOS

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The investor roadshow for the flotation of housebuilder Crest Nicholson moves to the UK this week, as its chief executive Stephen Stone tries to seal a valuation of up to £580m for the group.

Crest Nicholson set for stock market return in first UK float of 2013

The first float of a UK company this year cheered the City yesterday as housebuilder Crest Nicholson unveiled plans for a £500m return to the stock market.

James Crosby during a Treasury Select Committee meeting

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