Money Retailer collected payments on unwanted mobile for 10 months

Q: You answered a reader’s letter (Questions of Cash, 11 May) on a fraud committed at an HBOS ATM, where a “skimming device” was fitted to the front of the machine.  The victim was obviously unaware of this, but apparently a subsequent customer was as they reported it to the branch when it reopened after the weekend. I have no idea what to look for and many other readers will be similarly uninformed.  Please enlighten us!  IM, by email.

Simon English: Who was to blame for the horrendous mismatch of Co-op and Britannia?

Outlook The press release was effusive. Britannia and Co-op Financial Services "unveil plans for super-mutual". The merger was to create "a unique" (that's always a worrying word), "ethical" (ditto), alternative to the nasty big banks.

Mark Leftly: Andy Hornby should pick up the phone as a first step towards real repentance

Outlook "In the Abrahamic Bible that unites Christians, Jews and Muslims there are 2,350 verses on wealth and power and just 100 on sex," says Paul Moore. "So we know what God thinks."

James Moore: Were auditors carried away by the crazy optimism of bankers?

Outlook The accountancy firms responsible for the audits of this country's failed banks have yet to be hit by any serious aftershocks from the earthquake of the financial crisis. That might be changing, and not before time, because the issue represents the dog that hasn't barked.

Sir James Crosby: Downing Street refuses to back calls to strip man blamed for HBOS failure of his knighthood

The man branded as the architect of HBOS's disastrous strategy is set to keep his knighthood, it emerged today.

Vince Cable in bid to get former HBOS chiefs barred from boardrooms

Business Secretary 'surprised' that men responsible for bank failure are still active

What The Sunday Papers Said

More than 39,000 jobs could go and nearly 8,000 betting shops close if the Government gives in to demands to curb limits on stakes and prizes for electronic gaming machines, according to bookmakers.

Pressure intensifies on the HBOS Three

The backlash against three former HBOS executives intensified today following a damning report into the bank’s collapse.

Sir James Crosby at his home near Harrogate following his resignation as deputy chairman of the Financial Services Authority

Ex-HBOS head Sir James Crosby quits Bridgepoint role following damning report into collapse of bank

Former HBOS chief executive Sir James Crosby today stepped down from his role with private equity firm Bridgepoint following a damning report into the collapse of the bank.

HBOS executives Andy Hornby, left, and Lord Stevenson. Their apologies for the loss imposed upon the taxpayers ring hollow, says the report

Worse than Fred Goodwin! The verdict on the bank bosses who presided over the £40bn collapse of HBOS

Banking standards commission report dismisses ‘hollow’ apologies by HBOS management that staggering losses were due to unpredictable events of credit crunch, citing a ‘colossal failure’ of strategy by the board

James Moore: James Crosby's failings were every bit as egregious as Fred Goodwin's. He just knew when to get out

The commission has done us a service by shining a harsh spotlight on HBOS

Crest crosses the ocean for roadshow

The investor roadshow for the flotation of housebuilder Crest Nicholson moves to the UK this week, as its chief executive Stephen Stone tries to seal a valuation of up to £580m for the group.

Crest Nicholson set for stock market return in first UK float of 2013

The first float of a UK company this year cheered the City yesterday as housebuilder Crest Nicholson unveiled plans for a £500m return to the stock market.

James Crosby during a Treasury Select Committee meeting

Former HBOS chief executive Sir James Crosby sold off shares in bank on the eve of crash

Ex-HBOS chief admits selling two-thirds of holding in two years before near-collapse

HBOS ex-chiefs admit taking too much risk before bailout

Two former bosses of HBOS, the bank which had to be bailed out by the government and taken over by Lloyds at the height of the financial crisis, today admitted that it had taken greater risks than it should.

Regulator hits Ernst & Young over Farepak

The accounting regulator has filed a formal complaint against Big Four firm Ernst & Young over its auditing of the Christmas club and hamper group Farepak, which collapsed into administration in 2006.

News
Andy Murray with his girlfriend of nine years, Kim Sears who he has got engaged to
people

Tennis star is set to marry his long-term girlfriend, Kim Sears

News
people
Arts and Entertainment
Joel Edgerton, John Turturro and Christian Bale in Exodus: Gods and Kings
film Ridley Scott reveals truth behind casting decisions of Exodus
News
people
Sport
footballArsenal 2 Borussia Dortmund 0: And they can still top the group
Arts and Entertainment
An unseen image of Kurt Cobain at home featured in the film 'Kurt Cobain: Montage of Heck'
filmThe singers widow and former bandmates have approved project
News
Andy Murray with his girlfriend of nine years, Kim Sears who he has got engaged to
peopleWimbledon champion announces engagement to girlfriend Kim Sears
Arts and Entertainment
Jake Quickenden and Edwina Currie are joining the I'm A Celebrity...Get Me Out Of Here! camp
tv
Arts and Entertainment
George Mpanga has been shortlisted for the Critics’ Choice prize
music
News
Albert Camus (left) and Jean-Paul Sartre fell out in 1952 and did not speak again before Camus’s death
people
Career Services

Day In a Page

Independent Travel
Bruges
Lake Como
Burgundy
South AFrica
Paris
Northern Corsica
Prices correct as of 21 November 2014
Cameron, Miliband and Clegg join forces for Homeless Veterans campaign

Cameron, Miliband and Clegg join forces for Homeless Veterans campaign

It's in all our interests to look after servicemen and women who fall on hard times, say party leaders
Millionaire Sol Campbell wades into wealthy backlash against Labour's mansion tax

Sol Campbell cries foul at Labour's mansion tax

The former England defender joins Myleene Klass, Griff Rhys Jones and Melvyn Bragg in criticising proposals
Nicolas Sarkozy returns: The ex-President is preparing to fight for the leadership of France's main opposition party – but will he win big enough?

Sarkozy returns

The ex-President is preparing to fight for the leadership of France's main opposition party – but will he win big enough?
Is the criticism of Ed Miliband a coded form of anti-Semitism?

Is the criticism of Miliband anti-Semitic?

Attacks on the Labour leader have coalesced around a sense that he is different, weird, a man apart. But is the criticism more sinister?
Ouija boards are the must-have gift this Christmas, fuelled by a schlock horror film

Ouija boards are the must-have festive gift

Simon Usborne explores the appeal - and mysteries - of a century-old parlour game
There's a Good Girl exhibition: How female creatives are changing the way women are portrayed in advertising

In pictures: There's a Good Girl exhibition

The new exhibition reveals how female creatives are changing the way women are portrayed in advertising
UK firm Biscuiteers is giving cookies a makeover - from advent calendars to doll's houses

UK firm Biscuiteers is giving cookies a makeover

It worked with cupcakes, doughnuts and macarons so no wonder someone decided to revamp the humble biscuit
Can SkySaga capture the Minecraft magic?

Can SkySaga capture the Minecraft magic?

It's no surprise that the building game born in Sweden in 2009 and now played by millions, has imitators keen to construct their own mega money-spinner
The King's School is way ahead of the pack when it comes to using the latest classroom technology

Staying connected: The King's School

The school in Cambridgeshire is ahead of the pack when it comes to using the latest classroom technology. Richard Garner discovers how teachers and pupils stay connected
Christmas 2014: 23 best women's perfumes

Festively fragrant: the best women's perfumes

Give a loved one a luxe fragrance this year or treat yourself to a sensual pick-me-up
Arsenal vs Borussia Dortmund: Alex Oxlade-Chamberlain celebrates century with trademark display of speed and intuition

Arsenal vs Borussia Dortmund

The Ox celebrates century with trademark display of speed and intuition
Billy Joe Saunders vs Chris Eubank Jnr: When two worlds collide

When two worlds collide

Traveller Billy Joe Saunders did not have a pampered public-school upbringing - unlike Saturday’s opponent Chris Eubank Jnr
Homeless Veterans Christmas Appeal: Drifting and forgotten - turning lives around for ex-soldiers

Homeless Veterans Christmas Appeal: Turning lives around for ex-soldiers

Our partner charities help veterans on the brink – and get them back on their feet
Putin’s far-right ambition: Think-tank reveals how Russian President is wooing – and funding – populist parties across Europe to gain influence in the EU

Putin’s far-right ambition

Think-tank reveals how Russian President is wooing – and funding – populist parties across Europe to gain influence in the EU
Tove Jansson's Moominland: What was the inspiration for Finland's most famous family?

Escape to Moominland

What was the inspiration for Finland's most famous family?