Fine dining finally takes off for those in economy class
Monday 08 August 2011
Chicken or fish – the age-old options for economy-class airline passengers – are about to be supplanted by more exotic choices, as à la carte menus make their way from the front to the rear of passenger jets.
Questions Of Cash: Insurance policy required me to turn off alarm
Saturday 06 August 2011
Q. I am visiting my daughter in New Zealand for two months during this winter. As a requirement of our household insurance policy with Churchill, we are required to turn off all services – gas, electricity and water. This would disable our burglar alarms and the central heating, risking frozen pipes. MB, by email.
Trail of the unexpected: Cartoon Japan
Saturday 30 July 2011
Lombok: Volcanic appeal in an Indonesian idyll
Saturday 11 June 2011
City airport faces strike threat
Wednesday 16 February 2011
Ground staff at London's City airport are to be balloted on taking strike action in a dispute over pay and working conditions, their trade union, the GMB, said yesterday.
Questions Of Cash: 'Airline lost my luggage and ruined my World Cup trip'
Saturday 08 January 2011
Q. I travelled to South Africa for the World Cup, but my baggage never arrived in Johannesburg. I had to travel around South Africa for three-and-a-half weeks without any clothes, sleeping bag and other essentials. I never received any advice or offer of assistance. Every time I called, I was just told the bag had not been located. The value of items in it was in excess of £2,000. I had to purchase a pay-as-you-go phone in South Africa for £15 and a further £15 in airtime vouchers to keep chasing the whereabouts of my bag. I also spent £300 on my credit card for replacement clothing and toiletries. I logged a lost-baggage claim with KLM, as I had booked through its website. KLM says that as part of my journey was with its alliance partner Kenya Airways, the claim should be made through Kenya Airways and it is not KLM's liability. I booked through KLM, paid KLM and it was KLM who checked my bag in, so I consider my contract to be with KLM. KLM insists responsibility lies with Kenya Airways. My insurance policy states that any lost baggage must be settled by the airline. PS, Wigan.
BA fined €104m over cargo cartel
Wednesday 10 November 2010
British Airways, Air France-KLM and nine other airlines have been fined €779m (£672m) for fixing air cargo prices over a six-year period, while Germany's Lufthansa and its subsidiary, Swiss, escaped penalties for bringing the cartel to the European Commission's attention.
Orange fever spreads in Netherlands after win
Wednesday 07 July 2010
The Netherlands woke up to a full-blown case of Orange fever this morning after the national side beat Uruguay 3-2 to reach their first World Cup final in 32 years.
They work, rest and play in Hangzhou
Sunday 20 June 2010
KLM counts the cost of the ash cloud
Sunday 16 May 2010
Air France-KLM faces delays on the arrival of its new long-haul fleet
Sunday 16 May 2010
Air France-KLM group, the airline giant, could have to wait until 2015 to start replacing its ageing long-haul fleet.
KLM pushes to resume passenger flights after tests
Sunday 18 April 2010
KLM, the Dutch subsidiary of Air France, says it has flown a plane through the cloud of volcanic ash covering Europe without suffering any damage.
Melissa Shales: Flying is hard enough when you're fat. Don't make it any worse
Friday 22 January 2010
My progress round the world isn't fast – it's stately, slightly creaky, preceded by a bosom fit for a galleon. I could sit in a corner, wring my hands and weep into a lettuce leaf and obsess about calorie-counting or I could do my best to ignore the disadvantages of being fat, 50s and arthritic and go round the world.
Passengers hit out over airport delays
Monday 21 December 2009
Disgruntled passengers at Manchester Airport today complained of a lack of information as they tried to reach their destinations in the wake of severe weather.








