Travel
 

A tour of Ecuador and the Galápagos Islands

easyJet cancelled a late-night flight – then told passengers to wait 86 years and one day for a replacement

Passengers on delayed easyJet flight are given 86 years to browse duty-free shops

Britain’s biggest budget airline cancelled a late-night flight – then told passengers to wait 86 years and one day for a replacement.

Simon Calder's Holiday Helpdesk: Where is safe for two young women in New York?

Q I'm sending my daughter and her friend to New York City as a 21st-birthday present. Could you advise me as to which areas I should look for a hotel that would be central and safe for two young women?

Name withheld

Airline perk system reaches the end of the runway

First, the glamour, joy and excitement of aviation evaporated – now the cherished perks of travelling executives, frequent-flyer points, could face extinction. On some trips from the UK, it now costs more, in taxes, fees and charges, to get a "free" flight than to buy a ticket on the open market. Frequent flyers who use their accumulated miles to fly from London to Amsterdam and back could find the passenger in the next seat with an ordinary ticket has paid £11 less for the same trip.

Fine dining finally takes off for those in economy class

Chicken or fish – the age-old options for economy-class airline passengers – are about to be supplanted by more exotic choices, as à la carte menus make their way from the front to the rear of passenger jets.

Questions Of Cash: Insurance policy required me to turn off alarm

Q. I am visiting my daughter in New Zealand for two months during this winter. As a requirement of our household insurance policy with Churchill, we are required to turn off all services – gas, electricity and water. This would disable our burglar alarms and the central heating, risking frozen pipes. MB, by email.

Trail of the unexpected: Cartoon Japan

The Ghibli museum is a shrine to Japan's fascination with the art of animation, says Danielle Kubo

Lombok: Volcanic appeal in an Indonesian idyll

There's a buzz about Lombok, says <b>Iain Stewart</b>, as hip hotels and spas combine with dramatic scenery to offer an alternative to Bali

City airport faces strike threat

Ground staff at London's City airport are to be balloted on taking strike action in a dispute over pay and working conditions, their trade union, the GMB, said yesterday.

Questions Of Cash: 'Airline lost my luggage and ruined my World Cup trip'

Q. I travelled to South Africa for the World Cup, but my baggage never arrived in Johannesburg. I had to travel around South Africa for three-and-a-half weeks without any clothes, sleeping bag and other essentials. I never received any advice or offer of assistance. Every time I called, I was just told the bag had not been located. The value of items in it was in excess of £2,000. I had to purchase a pay-as-you-go phone in South Africa for £15 and a further £15 in airtime vouchers to keep chasing the whereabouts of my bag. I also spent £300 on my credit card for replacement clothing and toiletries. I logged a lost-baggage claim with KLM, as I had booked through its website. KLM says that as part of my journey was with its alliance partner Kenya Airways, the claim should be made through Kenya Airways and it is not KLM's liability. I booked through KLM, paid KLM and it was KLM who checked my bag in, so I consider my contract to be with KLM. KLM insists responsibility lies with Kenya Airways. My insurance policy states that any lost baggage must be settled by the airline. PS, Wigan.

BA fined &#8364;104m over cargo cartel

British Airways, Air France-KLM and nine other airlines have been fined €779m (£672m) for fixing air cargo prices over a six-year period, while Germany's Lufthansa and its subsidiary, Swiss, escaped penalties for bringing the cartel to the European Commission's attention.

Orange fever spreads in Netherlands after win

The Netherlands woke up to a full-blown case of Orange fever this morning after the national side beat Uruguay 3-2 to reach their first World Cup final in 32 years.

They work, rest and play in Hangzhou

A new flight from Europe has put this city of commerce within easier reach for tourists, too, says Mark Leftly

Air France-KLM faces delays on the arrival of its new long-haul fleet

Air France-KLM group, the airline giant, could have to wait until 2015 to start replacing its ageing long-haul fleet.

KLM counts the cost of the ash cloud

The airline's president talks to Mark Leftly about how the industry viewed the EU's response to the catastrophe

KLM pushes to resume passenger flights after tests

KLM, the Dutch subsidiary of Air France, says it has flown a plane through the cloud of volcanic ash covering Europe without suffering any damage.

Arts and Entertainment
TV Review: Sabotage, a meltdown and, of course, plenty of sauce
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A photo of Charles Belk being detained by police on Friday 22 August
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Louis van Gaal looks dejected after Manchester United's 4-0 defeat by MK Dons on Tuesday night
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Actor, model and now record breaker: Jiff the Pomeranian
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Down time: an employee of Google uses the slide to get to the canteen
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Alexis Sanchez celebrates after scoring his first goal for Arsenal in the Champions League qualifier against Besiktas
sportChilean's first goal for the club secures place in draw for Champions League group stages
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Day In a Page

Burgundy, the River Rhone & Provence – MS Swiss Corona - seven nights from £999pp
Lake Maggiore, Orta and the Matterhorn – seven nights from £899pp
Sicily – seven nights from £939pp
Pompeii, Capri and the Bay of Naples - seven nights from £799pp
Istanbul Ephesus & Troy – six nights from £859pp
Mary Rose – two nights from £319pp
Israel-Gaza conflict: No victory for Israel despite weeks of death and devastation

Robert Fisk: No victory for Israel despite weeks of devastation

Palestinians have won: they are still in Gaza, and Hamas is still there
Mary Beard writes character reference for Twitter troll who called her a 'slut'

Unlikely friends: Mary Beard and the troll who called her a ‘filthy old slut’

The Cambridge University classicist even wrote the student a character reference
America’s new apartheid: Prosperous white districts are choosing to break away from black cities and go it alone

America’s new apartheid

Prosperous white districts are choosing to break away from black cities and go it alone
Amazon is buying Twitch for £600m - but why do people want to watch others playing Xbox?

What is the appeal of Twitch?

Amazon is buying the video-game-themed online streaming site for £600m - but why do people want to watch others playing Xbox?
Tip-tapping typewriters, ripe pongs and slides in the office: Bosses are inventing surprising ways of making us work harder

How bosses are making us work harder

As it is revealed that one newspaper office pumps out the sound of typewriters to increase productivity, Gillian Orr explores the other devices designed to motivate staff
Manufacturers are struggling to keep up with the resurgence in vinyl records

Hard pressed: Resurgence in vinyl records

As the resurgence in vinyl records continues, manufacturers and their outdated machinery are struggling to keep up with the demand
Tony Jordan: 'I turned down the chance to research Charles Dickens for a TV series nine times ... then I found a kindred spirit'

A tale of two writers

Offered the chance to research Charles Dickens for a TV series, Tony Jordan turned it down. Nine times. The man behind EastEnders and Life on Mars didn’t feel right for the job. Finally, he gave in - and found an unexpected kindred spirit
Could a later start to the school day be the most useful educational reform of all?

Should pupils get a lie in?

Doctors want a later start to the school day so that pupils can sleep later. Not because teenagers are lazy, explains Simon Usborne - it's all down to their circadian rhythms
Prepare for Jewish jokes – as Jewish comedians get their own festival

Prepare for Jewish jokes...

... as Jewish comedians get their own festival
SJ Watson: 'I still can't quite believe that Before I Go to Sleep started in my head'

A dream come true for SJ Watson

Watson was working part time in the NHS when his debut novel, Before I Go to Sleep, became a bestseller. Now it's a Hollywood movie, too. Here he recalls the whirlwind journey from children’s ward to A-list film set
10 best cycling bags for commuters

10 best cycling bags for commuters

Gear up for next week’s National Cycle to Work day with one of these practical backpacks and messenger bags
Paul Scholes: Three at the back isn’t working yet but given time I’m hopeful Louis van Gaal can rebuild Manchester United

Paul Scholes column

Three at the back isn’t working yet but given time I’m hopeful Louis van Gaal can rebuild Manchester United
Kate Bush, Hammersmith Apollo music review: A preamble, then a coup de théâtre - and suddenly the long wait felt worth it

Kate Bush shows a voice untroubled by time

A preamble, then a coup de théâtre - and suddenly the long wait felt worth it
Robot sheepdog technology could be used to save people from burning buildings

The science of herding is cracked

Mathematical model would allow robots to be programmed to control crowds and save people from burning buildings
Tyrant: Is the world ready for a Middle Eastern 'Dallas'?

This tyrant doesn’t rule

It’s billed as a Middle Eastern ‘Dallas’, so why does Fox’s new drama have a white British star?