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Bank TV ads banned for misleading viewers
Wednesday 15 February 2012
Touching bank adverts which claimed the banks would “continue to provide banking services wherever we’re the last bank in town” have been banned after it turned it the claims were untrue.
Millions are sleepwalking into old age poverty
Sunday 24 July 2011
This is the stark warning from Tim Jones, the man charged with making us save for retirement. He talks to Julian Knight
Questions Of Cash: 'I was told to foot unpaid bill of shared house'
Saturday 25 June 2011
Q. I lived in a shared house in Brighton for two years until August 2010. None of us took overall responsibility for the bills, so we arranged with the electricity provider, Good Energy, to have four bills, for each person, or couple, living there.
Calls for changes to the US extradition treaty
Wednesday 22 June 2011
The Government should renegotiate the UK's extradition treaty with the United States to ensure British citizens get the same protection as Americans, a report found.
Wealth Check: How can I pay my debts and save for my daughter?
Sunday 20 March 2011
A single mother owes £30,000 and has no savings, but wants to give her 15-year-old a good start in life. How can she turn her situation around?
Deborah Ross: Your questions for bankers answered
Tuesday 01 March 2011
If you ask me: Should the bank call me, can I ask them to input 1 and then 2 and then their account number and then 5 and then their sort code?
Matt Prior: A World Cup win would mean as much as the Ashes
Tuesday 22 February 2011
I still feel I could do a good job at the top of the order. But I reckon that, in the subcontinent, batting in the middle order suits my game
Simon Read: Fining a bank is hopeless whenit's less than their bonuses
Saturday 15 January 2011
The City Watchdog this week fined Royal Bank of Scotland and NatWest £2.8m for cock-ups in their complaints handling. Fining banks millions of pounds when they mess up sounds like a great idea, but I wonder if it actually has any affect on improving the situation.
'Britain's most helpful bank' is fined £2.8m over complaints
Wednesday 12 January 2011
The state-owned Royal Bank of Scotland was yesterday hit with a £2.8m fine for "multiple failings" in its customer complaints handling.
RBS fined £2.8m over complaints handling
Tuesday 11 January 2011
Royal Bank of Scotland has been fined £2.8 million for "multiple failings" in the way it handled customers' complaints, the City watchdog said today.
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