We’ve all been there, wading through the endless phone menus, queues and scripted conversations
Like this page on Facebook for updates
Monday 06 January 2014
ScottishPower is to cut dual-fuel prices by 3.3 per cent from 31 January as it passes on savings from the Government's green levy-shake up.
Labour claim energy companies paid nearly £4bn above the average market rate for electricity over a three year period... and passed the costs on to the consumer
Wednesday 01 January 2014
Energy companies paid nearly £4bn above the average market rate for their electricity and charged customers about £150 extra over three years as a result, the Labour party has claimed.
Saturday 28 December 2013
Another band of heavy rain and strong winds is expected on Monday and New Years Eve, bringing further floods and disruption
Saturday 28 December 2013
Prime Minister praises ‘real spirit’ of storm victims in Kent left without power for five days
Tuesday 10 December 2013
Some energy companies have been accused of “getting away with green murder” for failing to pass on savings from a Government shake-up of levies.
Energy firms: Big Six profits rise from £30 to £105 per UK household - more than threefold in three years
Monday 25 November 2013
New data demolishes companies' claims that price hikes are beyond their control
Tuesday 19 November 2013
Soaring prices and poor customer service have contributed to a surge in complaints from energy customers - with npower receiving a higher rate of customer dissatisfaction than any other “big six” company.
We’re all in it together: Last of Big Six energy companies to announce price hikes even as Ed Davey says customers are not ‘cash cows’
Tuesday 12 November 2013
Energy Secretary warns firms they are now no better than 'greedy bankers' in public eye
Sunday 10 November 2013
Fund managers controlling billions of pounds invested in UK energy companies have warned that they are considering pulling out of the sector because of political interference in the market.
Friday 11 October 2013
Cable warns against ‘short-sighted and foolish’ decisions
Monday 07 October 2013
Labour plans to rein in energy lobbyists as analysis shows ministers have met with energy giants five times more often than with consumer groups
Monday 23 September 2013
Companies are paying political parties millions for access to their MPs
Saturday 17 August 2013
Homeowners choose to cut consumption as cost of heating and lighting soars
Saturday 06 July 2013
They offer you everything from double glazing to a spanking new kitchen... three billion times
Friday 14 June 2013
The people's champion
Emergency call 'started off dumb, but got pretty serious'
Britain First criticised for using actress's memory to draw attention to their 'hate-filled home page'
Thought you'd seen it all after the Jeremy Paxman interview?
Greatest mystery about the hit BBC1 show is how it continues to be made at all, writes Grace Dent
"History is violent," says the US Army tank commander Don "Wardaddy" Collier
Of course, teenage girls need role models – but not like beauty vlogger Zoella
Cameron is warned 'no possibility' of UK reducing immigration and that bid to bring in quota on migrant workers would be illegal
Support for EU membership 'at highest level since 1991' with most Brits wanting to stay 'in'
Thousands with degenerative conditions classified as 'fit to work in future' – despite no possibility of improvement
Residents should throw a street party and mix with immigrant neighbours, councils told
Attacks on 'Ukip Calypso' show how skewed people’s priorities are
- 1 This 'woman calls police to order pizza' story isn't going where you're expecting
- 2 Axe wielding man shot dead after attacking four New York policemen on busy street
- 3 Watch what happened when food critics were unknowingly served McDonald's
- 4 Jimmy Carr's Oscar Pistorius joke goes a bit too far at the Q Awards
- 5 Ottawa shootings: Bruce MacKinnon's cartoon is the perfect tribute to soldier Nathan Cirillo