Airlines roll out new mobile web functionality
Sunday 26 September 2010
Air France, KLM and American Airlines all launched new mobile travel services this week, proving that the race to add new functionality to mobile travel is far from over.
The new mobile websites from Air France and KLM include the ability to change tickets (for flexible bookings) - something which the airlines say is a world first.
Like competitors' services, passengers can also check in, choose seats, add bags, check timetables and flight status and receive their boarding pass.
The airlines also confirmed that they would add the ability to book a ticket on a mobile phone later this year.
A spokesman for Air France/KLM said, "This new mobile offer will considerably facilitate every stage of the trip for customers of both airlines, giving them increased autonomy and ensuring they are better informed at every stage of their trip."
American Airlines, meanwhile, has also added a new feature to its mobile site.
Customers can now check whether or not their flight is wifi-equipped by going to aa.com/wifiwidget, which holds all details of flights using American's inflight internet service.
Both American Airlines and its rival Delta are also enticing US customers to try their new iPhone apps by offering the chance to win a million frequent flyer points.
Delta SkyMiles members must download the app before September 29 and American Airlines AAdvantage members must download by October 15 to have a chance of winning the million miles prize.
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