British Airways apologises over 'Palestinian Territories' marker over Israel on in-flight map
British Airways has apologised for displaying an in-flight map with the words “Palestinian Territories” covering part of Israel.
The image appears on flights between Heathrow and Israel and was brought to the airline’s attention by a Jewish passenger.
British Airways has contacted the manufacturer and requested that the reference be removed as soon as possible.
However, in an email British Airways customer liaison executive Karen Stobbs told the passenger that the work would be completed by December 2013.
“I can only apologise that this isn't an immediate action,” said Ms Stobbs.
“I appreciate this is a very sensitive issue and I am sorry for how this would have made you feel when it appeared at the time.”
She added: “As a global airline, the widely differing origins of our passengers and even our staff are a matter of pride rather than otherwise.”
Peace talks between Israel and Palestinian leaders began again in July after a three-year hiatus, but were earlier this month branded “futile” by Yasser Abed Rabbo, a top aide to Palestinian president Mahmoud Abbas.
A British airways spokesperson said: “The phrase appears on an inflight map system installed on a small number of our aircraft.
“We apologise for any offence caused.”
The Independent travel offers: Discover a world of inspiring destinations
- 1 Forget 'The Dress': Here are five of the biggest news stories you might have missed
- 2 The black and blue dress: Makers considering a white and gold version
- 3 PornHub turns masturbation into energy in bid to save the planet
- 5 Saudi Muslim cleric claims the Earth is 'stationary' and the sun rotates around it
Thailand tourism video Love En Route criticised for featuring Instagram stalker
The Atlas of Beauty: Photographer travels around the world to capture cultural diversity through stunning portraits of women
The 10 Best lightweight luggage
Chief executive of Malaysia Airlines: The toughest job in travel?
The 10 Best hiking boots
New theory could prove how life began and disprove God
Half of Ukip voters say they are prejudiced against people of other races
This is what it's like to be dead, according to a guy who died for a bit
'Cash for access' scandal: Sir Malcolm Rifkind says 'unrealistic' for MPs to live on £67,000 salary
'Jihadi John': CAGE representative storms off Sky News accusing Kay Burley of Islamophobia
Ukip would cut billions from Scottish budget to fund English tax cuts
£12500 - £36000 per annum: Recruitment Genius: This established Knaresborough ...
£23,000: Beverley James: Do you have a background in hospitality and are you l...
£26000 per annum: Recruitment Genius: The post holder is a key member of the V...
£18000 - £28800 per annum: Recruitment Genius: Vehicle Breakdown Recovery Driv...