Facebook chorus prompts Qantas to scrap instruments ban
Thursday 30 December 2010
Australian musicians Thursday said they had scored a victory against Qantas after a Facebook campaign helped persuade the airline to scrap a ban on carrying instruments as cabin luggage.
Jazz saxophonist Jamie Oehlers started the online protest when Qantas introduced a policy requiring all musical instruments except violins and violas to be checked in and stored in the cargo hold.
"After travelling with them for 20 years, I was made to check my saxophone in for the first time a few weeks ago, causing 1,200 dollars worth of damage," Oehlers wrote, launching the Facebook campaign last month.
"I want to get a boycott of Qantas by musicians in place until they reverse this ridiculous policy."
More than 8,700 people joined the group, including members of the country's symphony orchestras, posting stories and pictures of instruments that had been damaged in the cargo hold.
Qantas confirmed Thursday it had reversed the policy from December 24.
"In this situation we were able to listen to our customers and we were able to provide a change in our policy," a Qantas spokeswoman told AFP.
She said Qantas was aware of the Facebook group and had spoken to Oehlers, but the policy change followed a wide range of "feedback received directly by our customer care team".
Oehlers, about to depart for a gig in New York, said it was a victory for the Australian musical community, an "inspiring group of people".
"I'm sure we'll be crossing paths or bumping into each other at the airports with our instruments on our shoulders," he wrote on the Facebook site.
The new policy allows small musical instruments as carry-on baggage, provided they are no longer than 81 centimetres (32 inches), higher than 30 centimetres or more than 19 centimetres deep.
The Independent travel offers: Discover a world of inspiring destinations
Diving in at the deep end is no excuse for shirking the style stakes
Top 10 cheapest cities to visit, according to TripAdvisor
A commuter is getting revenge on First Capital Connect by Photoshopping its CEO's face every time his train is delayed
The 10 Best sleeping bags
Win a tailor-made trip to Graubünden, Switzerland’s No. 1 holiday destination
The 50 Best European beach breaks
- 2 PornHub begs users to stop uploading video clips of Brazil getting beaten 7-1
- 3 Why I'm on the brink of burning my Israeli passport
- 4 War is war: Why I stand with Israel
- 5 L'Oreal cuts ties with Belgium supporter Axelle Despiegelaere after hunting trip photographs
Sustained immigration has not harmed Britons' employment, say government advisers
Australia facing international condemnation after turning around Sri Lankans at sea
7/7 memorial defaced on anniversary of 2005 attacks with ‘Blair lied thousands died’ graffiti
Even when it brutalises one of its own teenage citizens, America is helpless against Israel
Socialist Worker called to apologise over ‘vile’ article saying Eton schoolboy Horatio Chapple's death is ‘reason to save the polar bears’
War is war: Why I stand with Israel
£45-£55k OTE £75k : Charter Selection: Major London International Fashion and ...
Voluntary, reasonable expenses reimbursed: Reach Volunteering: Are you keen on...
£33000 - £45000 per annum + 8% Bonus, pension: Deerfoot IT Resources Limited: ...
£30K- £40K pa + Commision £10K + Benefits: Charter Selection: Rapidly expandin...