Holidaymakers hit by poor insurance-selling tactics
Holidaymakers have fallen foul of poor insurance-selling tactics by travel agents, according to a poll today.
A number of tourists have been wrongly told that they could not book their break unless they took out insurance offered at the time by their travel agent.
This incorrect procedure has affected 5 per cent of those who bought insurance from travel agents over the last 12 months, a YouGov survey published today by Sainsbury's Travel Insurance showed.
Also, 16 per cent of those buying insurance from a travel agent in the last 12 months were not asked about any pre-existing medical conditions, while 17 per cent were not given full details of exactly what they were covered for.
The findings come a day before the introduction of new rules that will mean travel agents will need to be regulated by the Financial Services Authority (FSA) or become introducers or representatives of an FSA-regulated company in order to sell travel insurance.
Sainsbury's Travel Insurance manager Sam Marrs said: "The survey findings are alarming but it will be much more difficult for rogue travel agents to do this once they are regulated by the FSA.
"Our research shows that up to 8.14 million people could have bought insurance from travel agents over the past 12 months and the new regulation will provide consumers with valuable, much-needed protection."
The Independent travel offers: Discover a world of inspiring destinations
- 1 Toddler throws a tantrum at the White House – in front of Barack Obama
- 2 Irish people are travelling home from all over the world so they can vote to legalise gay marriage
- 3 Picture of couple posing with beached dolphin 'that later died' causes outrage
- 4 16-year-old girl beaten and burned alive by lynch mob in Rio Bravo, Guatemala
- 5 Witch doctor arrested after forcing newborn baby to walk in Indian village
As a white man, I'm surprised more women aren't tweeting the hashtag #KillAllWhiteMen
Scotland may have to leave the EU even if it votes to stay in, David Cameron confirms
Report finds that Britain's wages are the most unequal in Europe
Almost a third of school pupils believe 'Muslims are taking over our country', study claims
The day that Britain resigned as a global power
Gay marriage 'Bert and Ernie' cake bakery found guilty of discrimination in Northern Ireland
£24K + Excellent Benefits: Guru Careers: We are seeking an Events Coordinator ...
Salary 42,000: Royal Yachting Association Cymru Wales: The CEO is responsible ...
£35-40k (DOE) + Benefits: Guru Careers: We are seeking a Marketing Communicati...
£40000 - £50000 per annum: Ashdown Group: A growing business that has been ope...