New tools set to make travel booking easier amid tourism technology boom

Expedia, one of the biggest names in online travel, has revealed two new features this week that hint at the future of travel booking.

The firm, which also owns brands such as Hotels.com and TripAdvisor, rolled out a major upgrade to its European mobile booking systems, allowing travelers to book on smartphones without downloading an app.

The new mobile-optimized website allows Europe-based travelers to search for hotels, flights, car rentals or activities in the same manner that US customers can.

This week also saw the launch of a major overhaul to Trip Companion, Expedia's Facebook application.

Released last year, the new version has several upgraded features such as the ability to build a printable itinerary, a new mapping functionality and a share feature, which allows users to gather feedback from their social networks.

The new release could help improve Trip Companion's reputation on Facebook - although the company says 150 users sign up every day, reviews by some users of the old version suggest not everyone has been impressed, with comments saying "spams the heck out of your wall" and "was expecting so much more from this app."

Expedia is planning a major push into mobile and social media this year, with travel technology website Tnooz reporting that the company will offer more features in the first half of 2011 than in the past five years.

As competition with other travel agents and airlines, who are getting increasingly more savvy at selling their own product online, hots up, it's not surprising that Expedia isn't the only one searching for new ways to take customers' bookings.

At last week's ITB Berlin show, the predicted boom in mobile booking and use of social media for travel services dominated much of the discussion, with analyst IPK International predicting that "social media and mobile technology will dramatically change the face of the tourism industry."

Google revealed that 10 percent of European searches on travel were made using mobile devices, something which it said proved that the use of mobile devices in travel has hit a "critical mass."

http://www.expedia.co.uk

http://m.expedia.co.uk (mobile version)

Have you tried new the Independent Digital Edition apps?
Travel
ebookHow to enjoy the perfect short break in 20 great cities
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    Guru Careers: Marketing Manager / Marketing Communications Manager

    £35-40k (DOE) + Benefits: Guru Careers: We are seeking a Marketing Communicati...

    Guru Careers: Membership Administrator

    £23K: Guru Careers: We're seeking an experienced Membership Administrator, to ...

    Guru Careers: Dining Room Head Chef

    £32K: Guru Careers: We are seeking a Dining Room Head Chef to work for one of ...

    Guru Careers: Pastry Sous Chef / Experienced Pastry Chef

    £27K: Guru Careers: We are seeking a Pastry Sous Chef / Experienced Pastry Che...

    Day In a Page

    Blundering Tony Blair quits as Middle East peace envoy – only Israel will miss him

    Blundering Blair quits as Middle East peace envoy – only Israel will miss him

    For Arabs – and for Britons who lost their loved ones in his shambolic war in Iraq – his appointment was an insult, says Robert Fisk
    Fifa corruption arrests: All hail the Feds for riding to football's rescue

    Fifa corruption arrests

    All hail the Feds for riding to football's rescue, says Ian Herbert
    Isis in Syria: The Kurdish enclave still resisting the tyranny of President Assad and militant fighters

    The Kurdish enclave still resisting the tyranny of Assad and Isis

    In Syrian Kurdish cantons along the Turkish border, the progressive aims of the 2011 uprising are being enacted despite the war. Patrick Cockburn returns to Amuda
    How I survived Cambodia's Killing Fields: Acclaimed surgeon SreyRam Kuy celebrates her mother's determination to escape the US

    How I survived Cambodia's Killing Fields

    Acclaimed surgeon SreyRam Kuy celebrates her mother's determination to escape to the US
    Stephen Mangan interview: From posh buffoon to pregnant dad, the actor has quite a range

    How Stephen Mangan got his range

    Posh buffoon, hapless writer, pregnant dad - Mangan is certainly a versatile actor
    The ZX Spectrum has been crowd-funded back into play - with some 21st-century tweaks

    The ZX Spectrum is back

    The ZX Spectrum was the original - and for some players, still the best. David Crookes meets the fans who've kept the games' flames lit
    Grace of Monaco film panned: even the screenwriter pours scorn on biopic starring Nicole Kidman

    Even the screenwriter pours scorn on Grace of Monaco biopic

    The critics had a field day after last year's premiere, but the savaging goes on
    Menstrual Hygiene Day: The strange ideas people used to believe about periods

    Menstrual Hygiene Day: The strange ideas people once had about periods

    If one was missed, vomiting blood was seen as a viable alternative
    The best work perks: From free travel cards to making dreams come true (really)

    The quirks of work perks

    From free travel cards to making dreams come true (really)
    Is bridge the latest twee pastime to get hip?

    Is bridge becoming hip?

    The number of young players has trebled in the past year. Gillian Orr discovers if this old game has new tricks
    Long author-lists on research papers are threatening the academic work system

    The rise of 'hyperauthorship'

    Now that academic papers are written by thousands (yes, thousands) of contributors, it's getting hard to tell workers from shirkers
    The rise of Lego Clubs: How toys are helping children struggling with social interaction to build better relationships

    The rise of Lego Clubs

    How toys are helping children struggling with social interaction to build better relationships
    5 best running glasses

    On your marks: 5 best running glasses

    Whether you’re pounding pavements, parks or hill passes, keep your eyes protected in all weathers
    Joe Root: 'Ben Stokes gives everything – he’s rubbing off on us all'

    'Ben Stokes gives everything – he’s rubbing off on us all'

    Joe Root says the England dressing room is a happy place again – and Stokes is the catalyst
    Raif Badawi: Wife pleads for fresh EU help as Saudi blogger's health worsens

    Please save my husband

    As the health of blogger Raif Badawi worsens in prison, his wife urges EU governments to put pressure on the Saudi Arabian royal family to allow her husband to join his family in Canada