Passenger experience improves as airport terminals open

A new terminal dedicated to low-cost flights has opened in the French city of Bordeaux to capitalize on the boom in budget flights to the region, one of three terminal inaugurations last week.

Bordeaux’s new Billi airport terminal will cater exclusively to passengers using budget airlines such as Aer Lingus, easyJet, Norwegian and RyanAir and is expected to handle 1.5 million passengers annually by 2015.

Billi will offer flights between Bordeaux and Ireland, the UK, Denmark, Norway, Sweden, Germany, Switzerland, Portugal, Italy and Morocco.

The needs of budget airlines and passengers have been taken into account in the construction of the terminal, which is designed to minimize boarding queues, speed up bag collection and ultimately turn flights around in only 25 minutes.

Bordeaux authorities are keen to capitalize on the rise in low-cost traffic to their region, which has been gaining by around 20 to 30 percent annually on average, far outstripping traditional air traffic.

According to official figures, 119,169 people flew into Bordeaux on budget carriers in 2003, a figure that has soared to nearly half a million in 2009.

This year, 665,000 people are expected to fly in on budget airlines - the equivalent of one in five passengers to the region.

Last week also saw the opening of new terminals in Bratislava, Slovakia and Sydney, Australia.

Bratislava’s new terminal features a wave design that floods the building with natural light and provides new passenger features such as charging spaces for mobile phones and notebooks.

In Sydney, a new upgrade to the international terminal, which handles 45 percent of all of Australia’s international passengers, was inaugurated.

The work, which started in 2007, has resulted in 7,300 square meters more space, more food and beverage options on both sides of security, a new baggage system to handle the capacity of the A380 “superjumbo” and the largest duty free store in the southern hemisphere.

http://www.bordeaux.aeroport.fr
http://www.letiskobratislava.sk/
http://www.sydneyairport.com.au

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