Preparing to welcome tourists, Chinese-style

Tourism operators the whole world over are gearing up for an influx of Chinese tourists over the next decade and they are looking at some pretty novel ways of trying to make them feel at home.

Hotels in Europe and North America are apparently currently developing Mandarin check-in services for Chinese tourists - which are actually situated half a world away.

"A check-in machine could link them with someone who does speak the language but they could be in Shanghai or anywhere else," Asiawide Hospitality Solutions president and CEO Kevin Murphy told the "China Daily."

Murphy is set to talk at the International Hotel, Motel and Restaurant Show ( http://www.ihmrs.com), to be held in New York from November 13-16, and he will be focusing on the rise of Chinese tourism internationally.

"The hotel industry is starting to think of a range of options right now,'' he said.

The motivation behind the extra effort is pretty obvious.

Travelling Chinese spent US$43.7 billion (31 billion euro) on tourism in 2009 - a rise of 21 per cent year on year. And the United Nation's World Tourism Organisation says it is only a matter of time before they spend more than visitors from the traditional international travel leaders Germany, the United States and the United Kingdom.

Outbound trips by Chinese are meanwhile expected to jump from an estimated 52 million this year to 100 million in 2020.

And while that pales into insignificance when you consider there will be an estimated three billion inbound trips in China in 2020 - according to the country's National Bureau of Statistics - the are still significant enough to alter the way tourism operators the world over do their business.

Colliers International ( http://www.colliersinternational.com), which looks after tourism real estate investment in Asia, says operators have to be more specific when it comes to dealing with the needs of Chinese tourists.

"They like shopping, theme parks and, of course, eating,'' said their regional director, David Faulkner.

MS

News
peoplePair enliven the Emirates bore-draw
Arts and Entertainment
tvPoldark episode 8, review
News
Britain's opposition Labour Party leader Ed Miliband (R) and Boris Johnson, mayor of London, talk on the Andrew Marr show in London April 26
General electionAndrew Marr forced to intervene as Boris and Miliband clash on TV
News
news
Have you tried new the Independent Digital Edition apps?
Travel
ebookHow to enjoy the perfect short break in 20 great cities
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
  • Get to the point
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    Guru Careers: MI Developer

    £35 - 45k: Guru Careers: An MI Developer is needed to join the leading provide...

    Recruitment Genius: Fitness Manager

    £20000 - £22500 per annum: Recruitment Genius: This leisure organisation manag...

    Recruitment Genius: Visitor Experience Manager

    £25000 - £28000 per annum: Recruitment Genius: Delivering an inspiring, engagi...

    Recruitment Genius: Learning Team Administrator

    £17500 - £20500 per annum: Recruitment Genius: They are looking for a great te...

    Day In a Page

    Not even the 'putrid throat' could stop the Ross Poldark swoon-fest'

    Not even the 'putrid throat' could stop the Ross Poldark swoon-fest'

    How a costume drama became a Sunday night staple
    Miliband promises no stamp duty for first-time buyers as he pushes Tories on housing

    Miliband promises no stamp duty for first-time buyers

    Labour leader pushes Tories on housing
    Aviation history is littered with grand failures - from the the Bristol Brabazon to Concorde - but what went wrong with the SuperJumbo?

    Aviation history is littered with grand failures

    But what went wrong with the SuperJumbo?
    Fear of Putin, Islamists and immigration is giving rise to a new generation of Soviet-style 'iron curtains' right across Europe

    Fortress Europe?

    Fear of Putin, Islamists and immigration is giving rise to a new generation of 'iron curtains'
    Never mind what you're wearing, it's what you're reclining on

    Never mind what you're wearing

    It's what you're reclining on that matters
    General Election 2015: Chuka Umunna on the benefits of immigration, humility – and his leader Ed Miliband

    Chuka Umunna: A virus of racism runs through Ukip

    The shadow business secretary on the benefits of immigration, humility – and his leader Ed Miliband
    Yemen crisis: This exotic war will soon become Europe's problem

    Yemen's exotic war will soon affect Europe

    Terrorism and boatloads of desperate migrants will be the outcome of the Saudi air campaign, says Patrick Cockburn
    Marginal Streets project aims to document voters in the run-up to the General Election

    Marginal Streets project documents voters

    Independent photographers Joseph Fox and Orlando Gili are uploading two portraits of constituents to their website for each day of the campaign
    Game of Thrones: Visit the real-life kingdom of Westeros to see where violent history ends and telly tourism begins

    The real-life kingdom of Westeros

    Is there something a little uncomfortable about Game of Thrones shooting in Northern Ireland?
    How to survive a social-media mauling, by the tough women of Twitter

    How to survive a Twitter mauling

    Mary Beard, Caroline Criado-Perez, Louise Mensch, Bunny La Roche and Courtney Barrasford reveal how to trounce the trolls
    Gallipoli centenary: At dawn, the young remember the young who perished in one of the First World War's bloodiest battles

    At dawn, the young remember the young

    A century ago, soldiers of the Empire – many no more than boys – spilt on to Gallipoli’s beaches. On this 100th Anzac Day, there are personal, poetic tributes to their sacrifice
    Dissent is slowly building against the billions spent on presidential campaigns – even among politicians themselves

    Follow the money as never before

    Dissent is slowly building against the billions spent on presidential campaigns – even among politicians themselves, reports Rupert Cornwell
    Samuel West interview: The actor and director on austerity, unionisation, and not mentioning his famous parents

    Samuel West interview

    The actor and director on austerity, unionisation, and not mentioning his famous parents
    General Election 2015: Imagine if the leading political parties were fashion labels

    Imagine if the leading political parties were fashion labels

    Fashion editor, Alexander Fury, on what the leaders' appearances tell us about them
    Phumzile Mlambo-Ngcuka: Home can be the unsafest place for women

    Phumzile Mlambo-Ngcuka: Home can be the unsafest place for women

    The architect of the HeForShe movement and head of UN Women on the world's failure to combat domestic violence