Rail punctuality reaches autumn record
Rail punctuality, badly hit by the recent floods, reached record autumn levels in the weeks before the storms, it was revealed today.
Figures showed that 90.2 per cent of trains ran on time in the period October 18 to November 14 - the first time a 90 per cent figure has been recorded during an autumnal four-week period, Network Rail (NR) announced.
The figure compared with 87.6 per cent for the same period in 2008.
The best performer this autumn was Merseyrail, which ran 96.4 per cent of trains on time, while First TransPennine Express had the biggest improvement, jumping more than 8 per cent to 91.3 per cent.
The worst-performing company was London commuter service operator First Capital Connect (FCC), which has had to introduce a reduced timetable due to driver shortages in recent weeks.
FCC punctuality slipped from 88.0 per cent in autumn 2008 to 86.8 per cent in autumn this year. It was one of only two companies - the other was London Overground - where punctuality fell this autumn.
Due to the annual leaves-on-the-line problem, autumn service punctuality is normally comparatively low, so NR was delighted with the latest figures.
NR operations and customer service director Robin Gisby said: "To deliver an even better service for passengers we have to deliver consistently across the year.
"Today's results are encouraging and are the result of the industry investing heavily in technology and techniques to lessen the impact of autumn."
An Association of Train Operating Companies spokesman said: "This is good news for passengers who rightly expect to see punctuality at record levels. Train operators know that good, punctual services result in passengers being satisfied with their journey.
"With more than three million passengers using the train every day, the recent national passenger survey shows a record number of 81% of passengers are now satisfied with their journey.
"However, train companies know that they must continue to work closely with Network Rail to deliver an even better service."
The Independent travel offers: Discover a world of inspiring destinations
- 1 Huawei Mate S and Huawei Watch: new products take on iPhone 6 Plus and Apple Watch
- 2 More than 11,000 Icelanders offer to house Syrian refugees to help European crisis
- 3 If these extraordinarily powerful images of a dead Syrian child washed up on a beach don’t change Europe’s attitude to refugees, what will?
- 4 Senior British politicians tell David Cameron: When dead children are being washed up on beaches, it's time to act
- 5 Make your voice heard: Sign The Independent's petition to welcome refugees
Is Moscow really the world's unfriendliest city?
Moscow voted the world's unfriendliest city
Harry Potter fans can apply to the Hogwarts-inspired College of Wizardry
New Year’s Eve plans: the world’s best places to celebrate
Couple who left careers to travel the world reveal they fund it by scrubbing toilets
Climate change: 2015 will be the hottest year on record 'by a mile', experts say
Senior British politicians tell David Cameron: When dead children are being washed up on beaches – it's time to act
Jeremy Corbyn calls Osama bin Laden's killing a 'tragedy' - but was it taken out of context?
If these extraordinarily powerful images of a dead Syrian child washed up on a beach don't change Europe's attitude to refugees, what will?
If you're not already angry about the refugee crisis, here's a history lesson to remind you why you really should be
Theresa May says migrants should be banned from entering the UK unless they have jobs lined up
£25000 - £28000 per annum + 24 days holiday, bonus, etc.: Ashdown Group: Print...
£20000 - £26000 per annum: Recruitment Genius: With offices in London, Manches...
£30000 per annum: Recruitment Genius: Customer and Brand Manager required for ...
£25000 - £35000 per annum + benefits: Ashdown Group: Systems Administrator A...