Travellers board a Arriva Trains Wales in 2011 / Rex images

Six travellers from Holyhead to Birmingham were allegedly allowed into supposedly secure area

A rail company is investigating claims that one of its trains was so overcrowded last weekend that passengers travelled in the driver’s cab.

Six travellers on an Arriva Trains Wales service from Holyhead to Birmingham were allegedly allowed into the supposedly secure driver’s area for part of their journeys on Saturday morning.

The claimed incident took place when engineering works at London Euston meant there were no services to North Wales being run by Virgin Trains, resulting in extra demand on Arriva’s trains.

Passengers took to social media to complain about chronic overcrowding on the Holyhead to Birmingham train with up to 150 passengers unable to board the two-carriage service.


In a statement, Arriva said: “We are currently investigating an allegation that passengers were travelling in the driver’s cab on one of our trains.

“Despite our services being extremely busy over the weekend, passengers would not be allowed to enter and travel in the driver’s cab for safety and security reasons.”