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News & Advice

Ryanair Flight 8347: Man videos 11-hour delay

'There is a baby on board,' pleads one passenger

An angry Ryanair passenger has posted a video of his time stuck aboard a stationary plane at Stansted airport.

Even a half hour delay can be torture when stuck in an aeroplane cabin, but the poor passengers of the flight to Porto, on Valentine's Day no less, found themselves unable to leave for three hours, and the plane didn't even depart at the end of it.

João Pinheiro filmed the many stages of the delay, from the hours spent at the gate to the time on board the grounded plane and back to the same terminal again, before posting it on YouTube days later.

The short flight to Portugal was supposed to leave around 8pm, but 7am the next day travellers were still waiting.

Ryanair eventually called a policeman to help get the passengers off, though he said their requests for food and drink could not be met as refreshment facilities were closed.

"There is a baby on board," one passenger is heard pleading, as others exchange frazzled looks of disbelief.

Ryanair sincerely apologised to passengers affected by the delays, which were caused by adverse weather and and fuelling at the airport, and said that contrary to the video's claims of no food and drink passengers were provided with refreshment vouchers.