Stand by for a high-tech holiday

In the hotel of the future you will open the door with a blink of the eye, turn on the bath from your restaurant table and adjust your bed from hard to soft at the touch of a button. Carol Wright reports

IF YOU think that hotels are becoming less personal, pity the hotel guests of the future. Seeking space for ever increasing numbers of tourists, hotel designers are planning ever more bizarre variations on the theme of accommodation. Among their wilder ideas are submarine hotels that cruise beneath the waves, helium-filled airships and even, in light of the recent discovery of ice on the moon, lunar resorts. Some visionaries predict that by 2150 obsolete skyscraper office blocks will become atrium restaurants below hotel room blocks hung from cables.

More immediately, high-tech wizardry is threatening to replace service with a smile. In Los Angeles, Westin's Cyber Suite, has a computerised butler-in-a-box which uses speech recognition to control lighting, curtains, temperature, TV, entertainment centre and all appliances. Guests can call the "butler" from the poolside or the hotel restaurant and have it draw their bath, to the desired temperature, before returning to their room.

Plenty of travellers are becoming more self-sufficient, as if they prefer being left alone without old levels of intrusive service. Hyatt's vice-president, Craig Parsons, says that future hotel rooms will allow frenetic guests to serve themselves how and when they want. He foresees luggage being checked in direct from airport to room and back. Guests will bypass registration at the front desk, going straight to their rooms where their credit cards will act as keys and automatically advise the hotel computer of their arrival.

All services will be reachable on a single mobile phone - guests will be able to communicate with home and office, access their bank accounts, get local directions and sightseeing information, make tour reservations and surf the internet from in-room televisions through a single communication system.

To avoid the possibility of travellers being disappointed when they open their hotel room door, they will be able to pre-customise their room. To some extent you can already do this. When making a reservation at California's Claremont Resort, for example, rooms can be stocked with the guest's favourite beverages and snacks; preferred newspapers will be delivered and convenient cleaning times arranged. And the hotel will remember the choices for every subsequent visit.

Andrew McCulloch, head of research and development for Hilton International, predicts that rooms will become fully interactive so that guests can create preferred surroundings and preview restaurant settings and menus, see room service as they order and view the pool (or their family left at home) from their mobile communications system. Air jets pointing at the bed will enable guests to design their own "ergonomic sleeping experience". Keys will be replaced by thumb-print cards or a scan of the guest's retina.

With only the communications system for company, life for the road warrior will be lonelier. There will be no popping down to the business centre; computer equipment centres will be in every room. The communal health centre workout will become solitary, with in-room mini spas. Designer Brent Severin's Room 2000 concept for Westin includes a multi-exerciser, a spa with hydro-massage and a whirlpool in every room. Jet lag will be cured by over-bed adjustable light boards releasing melatonin.

Even restaurants will be phased out or changed from their present formality. They will be replaced by bars serving snacks or outside caterers connected by computer who will send in whatever the guest orders. As for room service, Westin has already devised a Silent Server which will replenish the mini-bar, provide breakfast and collect and deliver laundry, linen and other amenities through a private hole-in-the-wall cupboard accessed by unseen staff.

Nor will there be so much need to go out shopping. Hotels are rethinking mini-bar stocks, gradually turning them into general purpose travellers' "shops". London's Mayfair Intercontinental sells condoms, tampons and cures for colds and hangovers in its mini-bars. For the busy visitor they include souvenirs - such as toy double-decker buses and teddy bears - disposable cameras, computer discs and laptop adapters.

Still, there will be fun to be had by playing with the bedroom furniture and the bathroom. Furniture, to appeal to both the business and the elderly leisure traveller, will be multi-purpose. Using touch control screens, beds will adjust from hard to soft, become daytime sofas or disappear into the wall for business meetings while desks transform to dining or games tables. The traditional dresser or bureau will become part of an all-purpose media wall according to Hyatt.

Coming clean will also be a lot more fun. Glass screens separating bath from bed areas will defuse sun glare and reduce fly light, stopping the fading and discolouring of the decor. Hilton thinks bathroom walls will go entirely, replaced by opaque screens that can be electronically activated when privacy is required. Guests will no longer need a degree in engineering to operate the shower; they will just talk to the shower to control temperature and pressure. Self-cleaning baths are already starting to appear. After the water drains out of a tub at Le Mirador in Switzerland it automatically spits up water through spray jets to clean itself with an alarming hissing and rumbling.

Hong Kong's Peninsula hotel already has high-tech devices powered by no fewer than 90 electrical outlets in each room. Couples will appreciate bedside sockets, which allow one to enjoy radio or TV without disturbing the other. Touch panels show weather reports; shoe boxes automatically signal the attendant to come and clean shoes; phones with world time clocks automatically set themselves to guests' home time on check-in and display world time and public holidays.

In the Pen's bathrooms, lights can be mood set and a hands-free phone automatically mutes the radio or TV during calls while bathing or shaving and restores the programme on hanging up. The phone also mutes the background sound of running water and compensates for that cavernous bathroom sound.

And there is a TV set in the wall at the end of the bath with a remote control panel close to the wallower's hand. Hotels of the future will be great places for catching up on the latest TV and movies. Those waiting for friends in the lobby at the Lindner Hotel in Frankfurt will be entertained by a TV monitor wall with 12 screens and plug-in headsets.

Hotels will not be just for business or holiday visits; in some cases they will be for life. The rich have long used hotels as surrogate homes but now, in the US at least, they have started buying into the hotel, gaining special privileges and dictating standards. So much for a change of scene.

For further details of the hotels mentioned, contact: Westin Century Plaza (tel: 0800 282565); Hyatt (tel: 0345 581666); Mayfair Intercontinental (tel: 0171-629 7777); Le Mirador, Switzerland and Peninsula, Hong Kong can be booked through Leading Hotels of the World (tel: 0800 181123); Lindner Hotel, Frankfurt (tel: 0037 211 59 97 310).

Have you tried new the Independent Digital Edition apps?
Travel
ebookHow to enjoy the perfect short break in 20 great cities
Independent Travel Videos
Independent Travel Videos
Simon Calder in Amsterdam
Independent Travel Videos
Simon Calder in Giverny
Independent Travel Videos
Simon Calder in St John's
Independent Travel Videos
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Travel

    Recruitment Genius: Transportation Contracting Manager

    £33000 - £38000 per annum: Recruitment Genius: A global player and world leade...

    Recruitment Genius: Hotel and Spa Duty Manager

    £18000 - £24000 per annum: Recruitment Genius: If you are friendly, sociable, ...

    Recruitment Genius: Payroll and Benefits Co-ordinator

    £22300 per annum: Recruitment Genius: This museum group is looking for a Payro...

    ICE ICT: Lead Business Consultant

    £39,000: ICE ICT: Specific and detailed knowledge and experience of travel sys...

    Day In a Page

    How to stop an asteroid hitting Earth: Would people co-operate to face down a global peril?

    How to stop an asteroid hitting Earth

    Would people cooperate to face a global peril?
    Just one day to find €1.6bn: Greece edges nearer euro exit

    One day to find €1.6bn

    Greece is edging inexorably towards an exit from the euro
    New 'Iron Man' augmented reality technology could help surgeons and firefighters, say scientists

    'Iron Man' augmented reality technology could become reality

    Holographic projections would provide extra information on objects in a person's visual field in real time
    Sugary drinks 'are killing 184,000 adults around the world every year'

    Sugary drinks are killing 184,000 adults around the world every year

    The drinks that should be eliminated from people's diets
    Pride of Place: Historians map out untold LGBT histories of locations throughout UK

    Historians map out untold LGBT histories

    Public are being asked to help improve the map
    Lionel, Patti, Burt and The Who rock Glasto

    Lionel, Patti, Burt and The Who rock Glasto

    This was the year of 24-carat Golden Oldies
    Paris Fashion Week

    Paris Fashion Week

    Thom Browne's scarecrows offer a rare beacon in commercial offerings
    A year of the caliphate:

    Isis, a year of the caliphate

    Who can defeat the so-called 'Islamic State' – and how?
    Marks and Spencer: Can a new team of designers put the spark back into the high-street brand?

    Marks and Spencer

    Can a new team of designers put the spark back into the high-street brand?
    'We haven't invaded France': Italy's Prime Minister 'reclaims' Europe's highest peak

    'We haven't invaded France'

    Italy's Prime Minister 'reclaims' Europe's highest peak
    Isis in Kobani: Why we ignore the worst of the massacres

    Why do we ignore the worst of the massacres?

    The West’s determination not to offend its Sunni allies helps Isis and puts us all at risk, says Patrick Cockburn
    7/7 bombings 10 years on: Four emergency workers who saved lives recall the shocking day that 52 people were killed

    Remembering 7/7 ten years on

    Four emergency workers recall their memories of that day – and reveal how it's affected them ever since
    Humans: Are the scientists developing robots in danger of replicating the hit Channel 4 drama?

    They’re here to help

    We want robots to do our drudge work, and to look enough like us for comfort. But are the scientists developing artificial intelligence in danger of replicating the TV drama Humans?
    Time to lay these myths about the Deep South to rest

    Time to lay these myths about the Deep South to rest

    'Heritage' is a loaded word in the Dixie, but the Charleston killings show how dangerous it is to cling to a deadly past, says Rupert Cornwell
    What exactly does 'one' mean? Court of Appeal passes judgement on thorny mathematical issue

    What exactly does 'one' mean?

    Court of Appeal passes judgement on thorny mathematical issue