He describes the social medium as “like high school, where the mean kids say something hurtful to boost their self-esteem and to see if others will laugh and join in”.
With 10 million users just in the UK, Twitter is a hot bed for journo activity, and a hive for heated discussion.
Everyone has a voice, but sometimes that voice can become rather unpleasant.
Trends facilitate finding out exactly what people are getting excited about - just as much as they indicate exactly what - and who - others are feeling irate towards, leaving countless people at the centre of Twitter storms.
Ultimately, Lewis' point is this:
“What was once an inspiring place that gave you a competitive advantage became a prison.”
Do you agree? Take our survey and share your view in the comments.
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