Letter

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The Independent Online
HELEN FIELDING lives in a different England from me ( Real Life, 7 February). I have lived here for 71 years and still find most people impeccably polite. I do not confuse deference with politeness. It is not a clerk's (waiter's, conductor's, etc) fault if he or she has been wrongly selected or badly trained.

Gordon Hafter, Middlesex

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