LETTER: Better quality in Quality Street

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The Independent Online
From Mrs H. W. Parsons

Sir: I can assure Ken Farnhill (Letters, 6 November) that since Nestle acquired Rowntree Mackintosh in 1988, no changes have been made to the recipes or production processes of Kit Kat that would cause a deterioration in quality. On the contrary, we have made some improvements to chocolate quality.

Nestle has enhanced many other former Rowntree Mackintosh products - this year we have made Rolo softer and improved the chocolate used in Quality Street, for instance.

Yours faithfully,

H. M. Parsons

Public Affairs Manager, Nestle

Croydon, Surrey

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