Sir: I know that Railtrack, or British Rail, or whatever it wishes to be called, would like to be thought "on the ball". I telephoned my local rail information centre in Bristol yesterday for information on connections to Heathrow and got the following response:
Welcome to the Great Western recorded information service. We are pleased to report that the industrial action planned by train drivers for Thursday 27 July has been suspended, and we are expecting to run a normal service on this date.
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