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Letter: Hanging on

Gerard M. Blair
Thursday 16 October 1997 23:02 BST
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Sir: When telephone callers are caught in one of those cacophonous queues with a distorted musical pacifier, why are they not updated as to its changing length? At least then, there would be some sense of progress - or a rational decision to ring off.

GERARD M BLAIR

West Linton,

Peebleshire

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