Letter: How we managed to fail

DAVID Bowen's article "Terminal Failures" (Business, 3 December) presents a dismal catalogue of errors in Britain's attempts to grapple with information technology.

With the decline of manufacturing, we were told by the Government that the future lay in financial services. David Bowen's piece suggests that it will be a pretty depressing future.

British managements have failed; once again they will collect their golden handshakes and working people will be told pay rises have to be limited because we are not competitive.

When General von Ludendorff spoke in 1916 of the British Army as "lions led by donkeys", he might well have been speaking of the whole nation - then and now.

Chris Waller

Bristol

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