Michel Roux is one of the few top restaurateurs in this country who does not accept the American Express Card. It is unfortunate that Mr Boggan did not balance his article by speaking to some of the many thousands of quality restaurateurs who do accept American Express.
American Express has changed its terms and conditions of business, and the figures quoted are not correct. American Express charges restaurants a maximum of 3.5 per cent, which reduces according to individual circumstances. Access and Visa charges for a new restaurant are more likely to be 4 per cent than the 1.5 per cent quoted.
We have more than one million high-spending and discerning cardmembers in the UK, and it is unfortunate that Mr Roux has decided that they are not welcome at the Waterside Inn. We hope that one day Mr Roux will see the benefits of accepting our cardmembers' business.
American Express Europe