Following the news of the receivership, V&A Enterprises negotiated an exceptional arrangement with the receivers and bankers aimed at ensuring that every customer would receive either the goods they had ordered or goods to an equivalent value. The administrators sent a letter to all DML customers explaining this. In addition, the V&A wrote a separate letter to all of its then 5,000 outstanding customers, confirming this commitment.
I am pleased to to report that to date, in spite of these difficult conditions, we have been able to fulfil 80 per cent of the outstanding orders and we will not cease our efforts until everybody is satisfied.
Managing Director, V&A Enterprises
London, SW7Reuse content