Thus for charter holidays by air - and these constitute the greater part of the market - the EC directive on package travel is already fully implemented and passengers travelling with a company under a CAA-issued Atol need have no fear of being stranded abroad or of financial loss due to that company's failure. As you report, the customers of the failed Bob Warren Travel Service are having repatriation arranged or full refunds without any additional cost to themselves.
The CAA, while ensuring that this protection exists, does not attempt to regulate competition between Atol holders. The vigour of this condition is one of the best forms of protection that the holidaymaker can have but, because of the Atol system, it is not at the expense of his rights if the travel company fails financially.
CAA: Civil Aviation Authority
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