Letter: Small comfort

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Small comfort

Sir: In June 1995 I travelled on a train which was over an hour late arriving at Euston. I claimed under the Passengers Charter and was awarded a voucher for pounds 10. Early this year, in similar circumstances, I was awarded a voucher for pounds 5. On 1 September I was on another train arriving over an hour late at Euston. In answer to my claim I have just received vouchers for pounds 3.

Is this what is meant by bringing down the rate of inflation, and should I feel good about it?


Hinckley, Leicestershire