The article implied that quality of care for the individual is being sacrificed to the quantity of patients treated. Whether in government or in the NHS, we have a responsibility to see that we gain maximum value for every pound spent. No one will thank us if we fail to achieve that objective. Money wasted means that patients suffer needlessly. The focus for the health service should be on efficiency - not as an end in itself but as a reflection of care and concern for the patient.
Above all, the article was insulting to the thousands of nurses in our hospitals. It accused them of a 'bunny-girl mentality' which lacked tenderness. It judged that male nurses in particular 'do not seem to care'. When visiting hospitals and clinics, I am struck constantly by the dedication and compassion of those staff, male and female, who provide round-the-clock care to patients.
Under Secretary of State
Department of Health
31 DecemberReuse content