We have never had to apologise for switching on the river augmentation pumps. They have brought benefit to the river Itchen and its users from Candover to Southampton. We have never made the sweeping statement that 'groundwater abstraction was bad for the environment'. Obviously over-abstraction, uncontrolled and unmanaged, can be very bad for the environment as has been experienced in chalk streams in Kent, such as the Darent.
The NRA is carefully assessing the effects of drought and water- company abstraction in individual cases, and where low flows are caused by over-abstraction appropriate remedial action is being taken.
Regional general manager
National Rivers Authority
Worthing, West SussexReuse content