Letters: Hounded by the Revenue debt collectors

 

Share

 

Thank you for highlighting on your front page (30 May) the under-reported issue of tax credit debt collection tactics.

We are being pursued by HMRC for £2,500, which is solely due to my partner and I each starting jobs over a two-year period. Our changes in income immediately put us in “debt” because the Tax Credits system cannot adapt to significant financial changes occurring late on in the financial year.

We have been hounded by letters and phone calls from a debt-collection agency and so I wrote to our MP and contacted National Debtline for advice. After we wrote to HMRC to complain, as advised, the harassment has stopped – but will no doubt restart as I intend to fight this appalling treatment, and the basic principle of intimidating poor people who are victims of a well-meaning, but flawed, system.

Your report does not mention that “debts” are sold on to debt-collection agencies even before the first stage of the tax credits appeals procedure has been allowed to run its course.

I wrote to HMRC to appeal in October 2013 and received a response just over a week ago after calling several times to request a reply.

The appeals system appears to work on the basis that people will give up if they are ignored and threatened at the same time.

A fair system designed to help low-income families is now penalising and bullying them. The articulate and tenacious may manage to fight these disgraceful tactics but most people are likely to cave in under the pressure of nasty letters and  phone calls from agencies who are experts at harassment and intimidation which stays just within the law.

Lyn Poole, Mossley, , Greater Manchester

 

Europe: back to the Iron Curtain

Back in the days of Communist parties there was a system called democratic centralism. Ivan’s vote put Dmitri on to the local party committee; which elected a higher party committee; which elected an even higher party committee; which (behind closed doors) elected the Central Committee, where the real power was exercised. Of course, that happened in a place very far distant from Ivan, whose political opinions were ignored once he had voted for Dmitri.

“You don’t seem to like our leader’s policies, Ivan. But don’t you understand? It’s your own fault for electing Dmitri.”

For the Central Committee read the European Council, which may appoint Jean-Claude Juncker behind closed doors to lead the EU. And to think that we were told that the Cold War was all about defending true democracy in western Europe against the hollowed-out, sham version current in the east.

Michael McCarthy, London W13

 

Nigel Boddy (Letter, 3 June) wonders why those in favour of staying in the EU are so afraid of an immediate referendum. Today’s paper (4 June) provides a graphic example, in the form of a quote from a Ukip supporter talking about Polish immigrants: “You’re walking in the town and you hear them jabber-jabber in their own language then laughing, so you know they’re saying something derogatory.” 

What chance is there that such a person will do anything other than vote to leave the EU, simply because he is a xenophobe?  

Mike Perry, Ickenham, Middlesex

 

Taming the chaotic cyber world

There is nothing about the “right to be forgotten” to justify your editorial’s sub-heading: “a licence to rewrite history” (31 May). And if “balancing” is allowed against the well-established “right to know”, what justifies the claim “the latter has to take precedence”? Since it cannot be that it always has to, we are back to the starting point: asking who should decide what ought to be “forgotten” and when.

It is premature to despair at the difficulty of answering such questions and an evasion of responsibility to conclude that until, in some chimerical future, agreed rules operate “across every jurisdiction in the world”, nothing worthwhile is achievable. There’s a clear public interest here and now in protecting privacy, and much else threatened by the chaotic state of the cyber world by extending and improving data protection law.

As with tax law, it is possible to argue for changes even if their remit is restricted and in need of constant adjustment. The “uncomfortable truth” is less that the web is uncontrollable; more that the struggle to humanise it must be a never-ending quest.

But it is a quest no committed liberal democrat can disengage from; for, as J S Mill put it: “All that makes existence valuable to any one, depends on the enforcement of restraints upon the actions of other people” (On Liberty).

Richard Bryden, Llandudno, Gwynedd

 

Ugly side of the beautiful game

Keith O’Neill’s letter (4 June), praising women footballers for their sporting play, misses the point. Cheating, diving, play-acting, whingeing, berating officials and diving are surely why most people go to watch men’s football matches. What pleasure can there be in watching a game in which no one ever breaks a rule and everyone just plays the beautiful game as it is supposed to be played? Why else are the cloggers and spitters so popular?

Bill Fletcher, Cirencester, Gloucestershire

 

Uncounted costs of immigration

All the discussion about immigration seems to centre on whether your views are perceived to be racist. How about judging immigration purely from an economic standpoint? 

If people from the EU relocate to the UK, having secured well-paid jobs on which they pay tax and National Insurance, I imagine the majority of UK-born citizens will have little issue with this.  

What is a real concern is the number of people who enter the UK with few skills and enter low-paid, part-time employment. Someone on minimum wage can be working and still be entitled to housing benefit and council tax support. Those with children will also access child tax credits and child benefit. Then you need to factor in the costs of the household accessing the NHS and education. 

EU immigration becomes an issue when households cost the UK economy more than they pay in. No mainstream political party has assessed immigration and its financial cost in terms of in-work benefits. Until they do, people will vote for parties who may have a more sinister edge to their anti-immigration stance.

K Barrett, Mossley, Greater Manchester

 

D-Day: Don’t forget the French sacrifices

How Anglo-centric is this country going to become? A month or so ago we were hearing noisy claims about the effects the immigrants have on England, and scarcely a word in the press or on TV about the suffering which causes anyone to leave home to cross seas and a continent.

Now we remember D-Day. Those of us who were on active service but not, alas, in Normandy had nothing but the highest regard for those who landed, and knew the slaughter of the first 10 weeks or so. That regard has remained with me all my life (I am now 96).

But where are the expressions of sympathy and admiration for the French people, woken in the early hours of D-Day by the explosions of naval shells from unseen and distant warships, and then all that followed? Homes, villages, churches, and, above all, human lives, cattle, means of living lost or damaged; railways and roads machine-gunned, bridges destroyed, towns such as Caen and Falaise ruined, and all this after four years of enemy occupation. Was it necessary? Of course it was, not just to liberate France but to change the balance of the war.

So, please can we remember too the heroism of the French? Recommendations of English books, films or DVDs on this subject would be a welcome surprise.

Bob Hope, Leicester

 

Bees from abroad

Tom Bawden’s account (4 June) of alleged dangers to our already declining “native” bumblebees from foreign “invaders” reassures readers by reporting that their “pollination services” could prove “hugely beneficial” (4 June). Should we permit xenophobic traditional bee-lovers to scapegoat a rapidly spreading immigrant species for government failures in “food chain” investment?

David Ashton, Sheringham, Norfolk

 

 

Greetings from Yorkshire

As a fellow Yorkshireman, like Bryan Jones (letter, 4 June), I occasionally use “Eh up”, but my preferred meaningless Yorkshire greeting is the magnificently all-encompassing “Now then”.

Mark Redhead, Oxford

React Now

Latest stories from i100
Have you tried new the Independent Digital Edition apps?
iJobs Job Widget
iJobs General

Recruitment Genius: Online Media Sales Trainee

£15000 - £30000 per annum: Recruitment Genius: Now our rapidly expanding and A...

Recruitment Genius: Public House Manager / Management Couples

£15000 - £20000 per annum: Recruitment Genius: Are you passionate about great ...

Recruitment Genius: Production Planner

£20000 - £30000 per annum: Recruitment Genius: This fast growing reinforcing s...

Recruitment Genius: General Factory Operatives

£18000 - £35000 per annum: Recruitment Genius: This fast growing reinforcing s...

Day In a Page

Read Next
.  

When league tables claim that 0% of students at top schools are getting a good education, it's glaringly obvious that they need to be scrapped

Chris Sloggett
 

If I were Prime Minister: Every privatised corner of the NHS would be taken back into public ownership

Philip Pullman
As in 1942, Germany must show restraint over Greece

As in 1942, Germany must show restraint over Greece

Mussolini tried to warn his ally of the danger of bringing the country to its knees. So should we, says Patrick Cockburn
Britain's widening poverty gap should be causing outrage at the start of the election campaign

The short stroll that should be our walk of shame

Courting the global elite has failed to benefit Britain, as the vast disparity in wealth on display in the capital shows
Homeless Veterans appeal: The rise of the working poor: when having a job cannot prevent poverty

Homeless Veterans appeal

The rise of the working poor: when having a job cannot prevent poverty
Prince Charles the saviour of the nation? A new book highlights concerns about how political he will be when he eventually becomes king

Prince Charles the saviour of the nation?

A new book highlights concerns about how political he will be when he eventually becomes king
How books can defeat Isis: Patrick Cockburn was able to update his agenda-setting 'The Rise of Islamic State' while under attack in Baghdad

How books can defeat Isis

Patrick Cockburn was able to update his agenda-setting 'The Rise of Islamic State' while under attack in Baghdad
Judith Hackitt: The myths of elf 'n' safety

Judith Hackitt: The myths of elf 'n' safety

She may be in charge of minimising our risks of injury, but the chair of the Health and Safety Executive still wants children to be able to hurt themselves
The open loathing between Barack Obama and Benjamin Netanyahu just got worse

The open loathing between Obama and Netanyahu just got worse

The Israeli PM's relationship with the Obama has always been chilly, but going over the President's head on Iran will do him no favours, says Rupert Cornwell
French chefs get 'le huff' as nation slips down global cuisine rankings

French chefs get 'le huff' as nation slips down global cuisine rankings

Fury at British best restaurants survey sees French magazine produce a rival list
Star choreographer Matthew Bourne gives young carers a chance to perform at Sadler's Wells

Young carers to make dance debut

What happened when superstar choreographer Matthew Bourne encouraged 27 teenage carers to think about themselves for once?
Design Council's 70th anniversary: Four of the most intriguing prototypes from Ones to Watch

Design Council's 70th anniversary

Four of the most intriguing prototypes from Ones to Watch
Dame Harriet Walter: The actress on learning what it is to age, plastic surgery, and her unease at being honoured by the establishment

Dame Harriet Walter interview

The actress on learning what it is to age, plastic surgery, and her unease at being honoured by the establishment
Art should not be a slave to the ideas driving it

Art should not be a slave to the ideas driving it

Critics of Tom Stoppard's new play seem to agree that cerebral can never trump character, says DJ Taylor
Bill Granger recipes: Our chef's winter salads will make you feel energised through February

Bill Granger's winter salads

Salads aren't just a bit on the side, says our chef - their crunch, colour and natural goodness are perfect for a midwinter pick-me-up
England vs Wales: Cool head George Ford ready to put out dragon fire

George Ford: Cool head ready to put out dragon fire

No 10’s calmness under pressure will be key for England in Cardiff
Michael Calvin: Time for Old Firm to put aside bigotry and forge new links

Michael Calvin's Last Word

Time for Old Firm to put aside bigotry and forge new links