Travel Question: How can we book our excursions?

Have a question? Ask our expert Simon Calder

Outings run by cruise operators rarely sell out, but there are other options too (Marella)

Q I booked some time ago a cruise with Marella Cruises starting in mid-November. I have been regularly checking the excursions site but it always comes up as “not available yet to book”. To my exasperation I received an email this morning reminding me to book any excursions, but still the site says “not available”.

I then phoned the company to ask when they would be available. Apparently they have updated their system, and online booking won’t be available for a month. Allowing for the fact you cannot book within two weeks of the cruise, this means online booking will not be available for this cruise. Would it not have been reasonable for Marella to inform customers of this limitation?

Paul D