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NOW broadband deals

Our advice

Is NOW broadband any good?
In our survey, 76 per cent rated NOW as good value for money and 78 per cent were overall satisfied with the service. It is currently one of the cheapest broadband providers available, with none of its deals exceeding £30 per month.
Can I get a Sky Sports Day Pass with NOW broadband?
Yes, you can get a Sky Sports Day Pass with NOW broadband. At the time of writing, you can benefit from a one-day, six-month or flexible membership which allows you to watch all 12 Sky Sports channels and every Sky+ stream.

Explore our picks of the best NOW broadband deals

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Deals checked by Rachel Sadler, our broadband expert

With her expert advice and knowledge, you can trust Rachel to guide you to the best broadband deal for your needs.

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NOW Broadband, supported by Sky, offers low-priced broadband deals at affordable prices. Since teaming up with Sky, its deals rival competitors with ultrafast speeds.

The provider offers streaming TV memberships, which can be bundled with broadband or purchased separately. NOW TV offers a budget-friendly way to watch Sky’s premium channels like Sky Sports and Sky Cinema.  

What packages does NOW Broadband offer?

NOW Broadband deals feature both fibre broadband and full-fibre connections. Powered by Sky, you can choose from one of three exclusive NOW. 

Broadband packageAverage speedContract lengthDownloadsMonthly price*Setup fee
NOW Superfast 6161Mbps24 monthsUnlimited£23£0
NOW Full Fibre 7575Mbps24 monthsUnlimited£23£0
NOW Full Fibre100Mbps24 monthsUnlimited£25£0
*Prices correct as of 2 August 2024

Does NOW TV offer broadband and phone?

Yes, NOW TV offers broadband and phone services. Line rental is included with all broadband packages, and there are three call plans to choose from: NOW Pay As You Use Calls, Evening and Weekend, and Anytime Calls. Additionally, NOW Broadband allows bundling with Sky Stream, which includes Sky Entertainment and Netflix.

Is NOW TV included?

No, it’s not included but you can add any of NOW’s TV memberships to your broadband package for an additional fee.

NOW TV memberships:

  • NOW Entertainment: includes Sky Atlantic and Sky Comedy
  • NOW Cinema: exclusive Sky original movies 
  • NOW Sports: includes all Sky Sports channels  
  • NOW Hayu: reality TV

Advantages and disadvantages of NOW Broadband

Pros
Affordable deals: Offering some of the cheapest deals on the market with no activation or delivery fee
Sky deals for less: Enjoy selected Sky deals for less when you purchase a plan via NOW Broadband
TV bundle: Combine any of NOW TV’s memberships with your broadband plan. It’s a more affordable way to access Sky Sports, Sky Cinema and Sky Atlantic
Cons
Not good for live TV watchers: NOW TV is a streaming service with some live TV channels. It includes exclusive Sky channels, but not Freeview channels.
No ADSL deals: Potentially problematic for rural homes that don’t yet have access to fibre or full-fibre broadband connections. However, the old copper wires are being phased out by 2027 and all UK homes should have fibre broadband by then

What speeds can you get with NOW Broadband?

NOW Broadband doesn’t offer ultrafast speeds like other providers. However, you’ll also have the option to choose one of the available Sky broadband packages with speeds of up to 1Gb – be aware this is dependent on what broadband is available in your area. 

NOW Broadband packageAdvertised speed
Superfast 61Mbps
Full Fibre 7575Mbps
Full Fibre 100100Mbps
icons8-switch-96

Is it easy to switch to NOW Broadband?

Yes, as long as you’re switching from another Openreach provider. Both NOW and Sky use the Openreach network. The process is simple – contact NOW Broadband and they’ll arrange the switch for you. This includes informing your old provider you’d like to switch.  

 

If you’re switching from a provider who does not use the Openreach network, you’ll have a few more steps to carry out. You’ll have to inform your current provider about your switch and cancel your contract.

Are NOW Broadband deals right for me?

The broadband market is competitive and consumers are inundated with new deals. Here’s how to check if NOW Broadband is for you. 

  • What internet speed do you need? NOW Broadband’s packages offer speeds up to 100Mbps. This speed is suitable for streaming, working from home and gaming – you only need an ultrafast package if you have a large household or heavy internet usage
  • Is Sky broadband available in your postcode? NOW Broadband is powered by Sky, which means you can sign up for a Sky deal via NOW for cheaper – this includes the Gigfast 1Gb deal
  • Are you on a tight budget? This is a great provider if you’re after a decent internet speed without a hefty price tag. NOW’s deals are good value for money and run on the reliable Openreach network
  • Are bundle deals important to you? Live TV watchers could be disappointed with just one live sports offering. NOW TV memberships are best suited to those who prefer streaming. They’re also a good way to access Sky Sport, Sky Cinema and Sky Atlantic for a fraction of the price you’d pay for a Sky TV package
  • What contract length is best for you? Deals have a 24-month minimum term, which is fine if you don’t mind the financial commitment and don’t plan to move house anytime soon

Alternatives to NOW Broadband

If NOW internet doesn’t have a fast enough package for you or simply isn’t available in your area – we recommend comparing these providers:

NOW Broadband deals FAQs

NOW’s low Trustpilot score (1.3/5) is sadly on par with other broadband providers – most customers only bother leaving a review when they’ve had a poor experience. NOW doesn’t broadcast its customer support line too loudly, either; you’ll have to sign into your account to see the number on its website (0330 3323 050).

One thing to keep in mind is that Ofcom‘s statistics show that, once you have called NOW’s customer support, the average wait time to speak to a service agent is only 51 seconds, beating every other major provider. However, NOW would rather you find a solution from its online help pages or customer service bot.

NOW Broadband deals are generally a good value but a little light on perks to sweeten the deal – the low cost is seen as incentive enough without other benefits. If you want more from your NOW plan, you’ll likely have to pay for an add-on such as NOW Boost, which ups the maximum streaming quality to Full HD, or a separate channel package that throws in more TV shows and films (Entertainment, Cinema, Sports, etc). You’ll get a landline included in your broadband plan, too.

There are two primary payment options when signing up for NOW Broadband – either a 12-month Saver Plan with no up-front fee or a No Contract Plan with a £60 setup charge but the ability to cancel whenever you like. As £60 is around three months of broadband, it’s probably worth picking the Saver Plan if you’re confident you’ll stay with this provider for the foreseeable future. (You’ll also have to pay a £10 delivery charge to have your router shipped to you.)

Cancelling can be expensive, though – when you sign up for NOW Broadband, you agree to a “minimum term” that must be covered. So, if you’re on a 12-month contract and end it halfway, you’ll have to pay for the remaining six months regardless.

You should keep an eye on your contract renewal date, as you can be locked into a price increase for the following year if NOW decides to raise its rates for your specific broadband plan. It’s always worth haggling for a better rate, asking to switch to a different plan or looking at other providers ahead of renewal.

Yes, NOW Broadband runs on the Openreach network. NOW’s deals are powered by Sky, its parent company, which uses the Openreach network to deliver its service.

To cancel NOW Broadband you can call its customer service team, however, you only need to do this if you’re switching to a provider that doesn’t run on the Openreach network like Virgin Media.

henry st leger

Henry St Leger

Consumer Tech and Software

Henry is a freelance technology journalist, and former news and features Editor at TechRadar, where he specialised in consumer technology, software, and home entertainment gadgets such as TVs, soundbars, and smart speakers.

He has been writing about technology and related topics for over six years. His work for the Independent Advisor focuses on cyber security and internet-connected software including VPNs.

Henry has written for a wide number of prominent websites including NBC News, Healthline, The Times, Edge, T3, iMore, and GamesRadar.