Vodafone Broadband Deals

Compare the best Vodafone broadband deals

What Vodafone Broadband Offers

Vodafone broadband guarantees to provide a minimum broadband speed for each of its internet deals and in case of failure to deliver it provides cashback to its customers. The company is well known for its superfast fibre broadband and also offers some of the cheapest broadband deals in the UK. Vodafone also offers its ultrafast ‘Gigafast’ broadband that runs on 4G and 5G and a separate network. Vodafone’s Gigafast fibre is available in areas where Superfast fibre isn’t available or has weaker reception. Users’ online security is ensured via Vodafone’s internet protection software: The F-Secure SAFE.

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How good are the Vodafone broadband reviews?

Vodafone broadband has received mostly good reviews. Vodafone has won multiple awards for excellent performance as a broadband provider. However, for detailed Vodafone reviews regarding customer experience and Vodafone’s customer service, you can check out Ofcom’s customer complaint data. Ofcom’s complaint report in 2020 showed that most negative complaints related to Vodafone broadband related to their customer service.

What speeds does Vodafone broadband offer?

At the time of signing up for a Vodafone broadband deal, the company offers two main options for customers to choose from. Both options promise the delivery of sufficiently fast broadband speeds to meet all of the internet access requirements of Vodafone users. Vodafone does not offer ADSL broadband, it is a fibre-only provider and hence Vodafone internet is for those looking for fast speed connectivity. In addition to its two primary Superfast fibre options, in certain areas, Vodafone offers its Gigafast services which offer incredibly fast internet speeds of up to 900Mbps. The Gigafast fibre service has very limited coverage though.

Landline call allowances and extra phone features can be added to your broadband package from as little as £2.50 per month.

Vodafone Superfast 1

Vodafone guarantees a minimum download speed of 25Mbps or cashback for its customers. Its first fibre broadband option is an FTTC (fibre to the cabinet) broadband service called; Vodafone Superfast 1. This is the cheapest Vodafone broadband deal you can get, with average broadband speeds of 35Mbps which is sufficient for web browsing and streaming in smaller households. Vodafone Superfast 1 allows unlimited broadband usage.

Contract Length: 24 months.

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Vodafone Superfast 2

Vodafone’s mid-range fibre broadband option is the Superfast 2 package, which with its average download speeds of up to 63Mbps and average upload speeds of up to 20Mbps, is suitable for users with medium-to-large families who require connectivity over multiple devices, for high-quality streaming and online gaming round the clock. Vodafone Superfast 2 has guaranteed a minimum speed of 55Mbps, if Vodafone users experience broadband speeds lower than this, they may claim a refund.

Contract Length: 24 months.

Vodafone FibreGigafast broadband

Vodafone’s Fibre to the Premises (FTTP) broadband, Gigafast broadband can provide speeds up to 900Mbps. Moreover, Gigafast broadband has a reliable and stable connection. Gigafast fibre currently has very limited coverage across the UK, but Vodafone is rapidly improving it.

Contract Length: 24 months.

Vodafone FibreGigafast Broadband 100/500/900

With three levels of connectivity offering average speeds of 100Mbps, 500Mbps, and 900Mbps, Gigafast fibre broadband offers its users maximum flexibility of usage. Gigafast fibre is more than enough for streaming HD and even 4K content.

Contract Length: 24 month contract.

Vodafone Pro

Vodafone pro is aimed at customers who work from home. Vodafone Pro is a new feature on all fibre broadband packages and promises unbreakable broadband and high speed Wifi. A centralized network of powerful meshes combines an incredibly powerful main router with WiFi disks you can keep in the living room. Ultimately, there could be more robust, strong signals, eliminating the blind spots. When the network outages affect Vodafone broadband it connects to the mobile signal of its mobile network so you can continue to work, stream or game online without any disruption. Customers are given a choice of either a standard pro extension or Xtra version.

Vodafone pro is a full fibre, FTTP (fibre to the premises) broadband service priced from £28 per month but can be bought at a discount if you are a Vodafone mobile customer and offers download speeds of up to 900Mbps.

The Vodafone pro packages include; a 4G mobile dongle as a back-up in the event your broadband service drops out, you can connect to Vodafone’s mobile network to keep your internet connection alive.

Vodafone also provides WiFi boosters to make sure you get fast, effective and consistent WiFi in every room in your home.

Vodafone’s Pro Xtra plan includes an Apple TV 4K bundled within your superfast broadband package, with free Apple TV+ access for three months.

In the event of issues with WiFi connectivity, you’ll get access to WiFi Xperts, a team of engineers who can help resolve any issues you have with dropped connections by providing extra data for your 4G dongle or supplying WiFi boosters to guarantee wireless broadband connectivity throughout your home.

Contract Length: 24 month contract.

How do I know if a certain broadband speed is good?

A good broadband speed will seamlessly serve your internet usage needs, so whether or not a certain broadband speed is good depends on what you intend to use the internet for. For basic web browsing, 1.5Mbps is a decent speed, but for standard streaming, you require an average of 4Mbps. However, hardcore online gamers and avid streamers of HD & 4K content require a minimum of 24Mbps broadband speed.

What broadband speed is right for me?

Although Vodafone is accessible in almost 95% of the UK, it is still best to use the broadband postcode checker to determine the availability and expected speeds in your area.

If you work from home, play online games, regularly stream HD video content through TV services like Netflix or Amazon Prime, then you will want faster broadband and will be better off with fibre broadband that offers faster speeds, like a Vodafone FibreGigafast package.

If you work away from home and only use the internet to browse websites, check emails and aren’t regularly downloading large files, you can likely choose a cheaper Superfast Vodafone package.

Is Vodafone internet the right choice for me?

If you are considering switching to a different internet service provider, Vodafone is a choice worth considering. Vodafone’s Superfast fibre broadband is capable of meeting almost all connectivity requirements of most of the households in the UK.

Vodafone’s Gigacube is particularly valuable in areas with poor reception of ADSL services. Vodafone is capable of providing faster speed at lower costs, particularly in areas that have 5G coverage. So there’s a high chance that Vodafone is the right choice for you.

Vodafone is one of the UK broadband suppliers that doesn’t offer all that much choice in the way of digital TV and bundled entertainment broadband packages if these types of services are important to you, then consider a package that offers them.

Vodafone broadband deals don’t tend to match Virgin Media’s super fast broadband speeds, so they may be worth considering if you’re looking for faster speeds.

Which Vodafone router will I get with my Vodafone broadband connection?

If you are a Vodafone fixed-line broadband user you will either receive a standard router or the Vodafone Wi-Fi Hub, to deliver wireless broadband around your home if you have signed up for a landline phone and broadband bundle. The latter is regarded as one of the best routers offered by any broadband provider. Wi-Fi Hub includes the Vodafone Broadband app, using which you can control your Vodafone home broadband from your phone. It also includes the ‘Device Boost’ feature, with which you can prioritise a device of your choice so that you may enjoy an even faster connection on it. If you’re streaming 4K content on one device, for instance, you may want to prioritise the signal strength on that device to fasten up the process. Other than this, you can make use of ‘parental controls’ and restrict access to certain websites and categories of content, limit internet access hours, and manage your internet usage with ease.

However, if you live in an area that is not yet covered by Vodafone’s Superfast fibre offerings, then you may receive the Vodafone Gigacube router which works on 4G and 5G.

Can I keep using my previous router instead of getting the Vodafone broadband router?

Yes, if you already have a router approved by Openreach you can continue using it. However, you will require your Vodafone account details and Vodafone’s customer support team’s help to set up a third-party router with your Vodafone broadband.

About Vodafone

Vodafone began operations in 1981 and operates 22 networks in 24 countries worldwide. Vodafone gained popularity by providing the initial mobile communication services. It is listed among the UK’s four major mobile operators. The company also provides home internet and phone bundles, mobile phone contracts and a TV system using Apple TV sets. It packages also have an excellent router and offers a monthly price cut of £2 when you subscribe to the mobile phone contract. Vodafone has over 440 million customers worldwide and 19.5 million in the UK alone.

How do I set up my Vodafone broadband?

Setting up your Vodafone broadband is pretty simple, and you can self-install it so an engineer’s visit isn’t required. You just need to unbox your Wi-Fi router and plug on the end of your home’s phone socket with your DSL cable and the other end into your Wi-Fi router. If your phone socket isn’t already a dual socket, then you’ll first have to use the microfilter included in the package and then do the plugging. Turn on the power supply and your Vodafone broadband is set to be used.

Vodafone installation fee

There is no installation fee or setup cost for your Vodafone broadband.

Vodafone broadband installation time

You will be given an installation date at the time of signing up, and your connection will go live at midnight on that date. This date is normally ten days from when you sign up unless you want it later than that or if some engineering tasks need to be done first.

Similar Broadband Providers to Vodafone

Providers that offer the most similar broadband packages to Vodafone are those which offer fairly standard broadband deals without too many entertainment extras or features. 

Check out; Plusnet broadband deals for good value packages that pride themselves on customer service.

For some of the cheapest fibre broadband packages available, consider a TalkTalk broadband deal.

Vodafone Broadband FAQs

faq image faq image

Yes, Vodafone’s Superfast fibre is delivered using BT broadband’s openreach network phone lines so if you want to purchase the superfast fibre you will require BT phone lines. However, if you are planning to sign up for Vodafone’s Gigafast fibre then you won’t need BT phone lines as Gigafast runs on a separate network.

Vodafone does not charge line rental with Vodafone broadband or home phone packages.

All Vodafone fibre broadband packages include the F-Secure SAFE antivirus tool for free for 6 months trial period. If you wish to continue using this antivirus software, you will have to manually reactivate it. F-Secure SAFE protects up to five of your devices against scams, bugs, and viruses. This software also offers parental controls and device tracking facilities.

Switching to Vodafone is simple. You just need to select your broadband package and pick an installation date. Unless your existing ISP is Virgin Media, Vodafone will directly inform them of your intention to move and set up your connection for you. However, if you’re currently with Virgin Media you must inform them yourself and serve out the notice period of 30 days before you can start using Vodafone internet.

That is possible. Vodafone plans include a phone for your mobile as part of your broadband plan. On this phone system, payment for use is standard, so you only pay for your phone call. All phone calls are displayed without any additional charges. Add-ons available on evenings and weekends, Voicemail Plus and extra call blocking or control features will be added as additional fees.

Vodafone’s TV is less extensive than that of Sky broadband and BT and offers far less content to consumers. Its broadband and television bundle also offers a free Apple TV 4K device and runs 24 months. The app will provide unlimited streaming speeds with any broadband service but it will require upgrading to a pro-Xtra version. Check out what Vodafone TV has to offer

If you are in a city in the UK you will likely be able to choose a Vodafone broadband deal. To make sure you can get the Vodafone broadband package you want use our broadband postcode checker.

Vodafone broadband’s customer service is available seven days a week from 8 am to 9 pm. You can get support with billing issues and technical queries. You can also consult the FAQs on Vodafone’s website, or talk through your situation with a tech advisor on Vodafone live chat.

You can dial 191 for free using a Vodafone SIM to reach a tech advisor or you can dial 0333 3040 191 from any mobile provider or UK landline, to contact Vodafone. Standard call rates will apply to the latter.

Use Vodafone’s online chat support for dedicated expert advisors over a live chat.