If you ever lose your passport in Austria and need urgent assistance, you might want to head to the nearest McDonald’s.
And no, it’s not so you can drown your sorrows with a Big Mac and large Coca-Cola.
The official US Embassy Vienna Facebook page recently announced the US ambassador to Austria, Trevor D. Traina, had signed an agreement with the country’s McDonald’s chief, Isabelle Kuster stating that McDonald’s branches across Austria will be granted permission to offer consular support to US citizens who are unable to dial the embassy’s phone number.
We’ll tell you what’s true. You can form your own view.
From
15p€0.18$0.18USD 0.27
a day, more exclusives, analysis and extras.
According to the post, which features a photograph of Traina and Kuster shaking hands, as of Wednesday 15 May American visitors will be able to enter a McDonald's to "report a lost or stolen passport" or simply "to seek travel assistance".
McDonald’s staff will also assist those in “distress” in making “contact with the US embassy for consular services.
Eight of the strangest McDonald's meals from around the world
Show all 8
Eight of the strangest McDonald's meals from around the world
1/8 Cheesy Rice Bowl with Chicken Strips (India)
This cheesy rice bowl with chicken strips from McDonald's India looks like the ideal concoction for a cold winter's day if you're a fan of fast food cuisine. The bowl contains almost 700 calories.
McDonald's India
2/8 Ham N' Egg Twisty Pasta (Hong Kong)
The Ham N' Egg Twisty Pasta dish is advertised as a breakfast meal on the menu for McDonald's Hong Kong. The dish comes with one egg, a slice of ham, twisty pasta and diced vegetables.
McDonald's Hong Kong
3/8 Big Shrimp (Russia)
Costing 173 rubles (£1.98), these breaded tiger prawns are an ideal snack for any shellfish lovers with an affinity for fast food. The prawn bites come with a mayonnaise-based shrimp sauce.
McDonald's Russia
4/8 Pizza Mac (Germany)
What do you get if you combine a pizza with a Big Mac? The Pizza Mac, of course! Available at McDonald's Germany, this pizza-burger hybrid comes with a double serving of beef, a layer of mozzarella cheese and a spicy tomato sauce.
McDonald's Germany
5/8 EBI Filet-O Burger (Japan)
The EBI Filet-O burger, on offer at McDonald's Japan, contains a combination of breaded shrimp, onions and lettuce in a classic McDonald's sesame seed bun.
McDonald's Japan
6/8 Germknödel doughnut (Austria)
The Germknödel doughnut is available to eat at McDonald's Austria and McDonald's Denmark. The heart-shaped doughnut is iced with a poppy seed and sugar mixture and contains a sweet plum filling.
McDonald's Austria
7/8 Bubur Ayam (Malaysia)
Bubur Ayam, a rice porridge chicken concoction, is available on the menu at McDonald's Malaysia. The dish comes with spring onions, sliced ginger and diced chillies.
McDonald's Malaysia
8/8 Chicken McDo with McSpaghetti
At McDonald's Philippines, you can order a piece of breaded chicken with a serving of spaghetti bolognese. One bite and you'll (maybe) be able to picture yourself dining at a fine Italian establishment.
McDonald's Philippines
1/8 Cheesy Rice Bowl with Chicken Strips (India)
This cheesy rice bowl with chicken strips from McDonald's India looks like the ideal concoction for a cold winter's day if you're a fan of fast food cuisine. The bowl contains almost 700 calories.
McDonald's India
2/8 Ham N' Egg Twisty Pasta (Hong Kong)
The Ham N' Egg Twisty Pasta dish is advertised as a breakfast meal on the menu for McDonald's Hong Kong. The dish comes with one egg, a slice of ham, twisty pasta and diced vegetables.
McDonald's Hong Kong
3/8 Big Shrimp (Russia)
Costing 173 rubles (£1.98), these breaded tiger prawns are an ideal snack for any shellfish lovers with an affinity for fast food. The prawn bites come with a mayonnaise-based shrimp sauce.
McDonald's Russia
4/8 Pizza Mac (Germany)
What do you get if you combine a pizza with a Big Mac? The Pizza Mac, of course! Available at McDonald's Germany, this pizza-burger hybrid comes with a double serving of beef, a layer of mozzarella cheese and a spicy tomato sauce.
McDonald's Germany
5/8 EBI Filet-O Burger (Japan)
The EBI Filet-O burger, on offer at McDonald's Japan, contains a combination of breaded shrimp, onions and lettuce in a classic McDonald's sesame seed bun.
McDonald's Japan
6/8 Germknödel doughnut (Austria)
The Germknödel doughnut is available to eat at McDonald's Austria and McDonald's Denmark. The heart-shaped doughnut is iced with a poppy seed and sugar mixture and contains a sweet plum filling.
McDonald's Austria
7/8 Bubur Ayam (Malaysia)
Bubur Ayam, a rice porridge chicken concoction, is available on the menu at McDonald's Malaysia. The dish comes with spring onions, sliced ginger and diced chillies.
McDonald's Malaysia
8/8 Chicken McDo with McSpaghetti
At McDonald's Philippines, you can order a piece of breaded chicken with a serving of spaghetti bolognese. One bite and you'll (maybe) be able to picture yourself dining at a fine Italian establishment.
McDonald's Philippines
Several Facebook users have made light of the collaboration between the US embassy in Austria and the fast food restaurant.
“The land of the fries and the home of Big Mac,” commented one user.
“One McPassport to go, please,” added another.
Another joked: “If we can also file our u.s tax as expat at McD, then we are talking. [sic]”
McDonald's spokesman Wilhelm Baldia said the fast food company had been chosen due to "the great fame of the brand".
Baldia said: "We were approached with the request by the US Consulate. Firstly, because of the brand's great fame among Americans, and secondly, because there are a lot of branches in Austria."
Baldia added that the McDonald's team will aid Americans in calling the 24/7 embassy hotline but will not issue new passports or perform other consular services as these will exclusively remain at embassies and consulates.
US Ambassador to Austria Traina was appointed to the role in 2018 by US President Donald Trump, who has previously professed his love for the fast food chain.
Support free-thinking journalism and subscribe to Independent Minds
In March, Trump welcomed North Dakota State football players to the White House with a buffet of food from Chick-fil-A and McDonald's.
The move came two months after he served a similar spread that included hundreds of burgers to the Clemson Tigers after they won the College Football Playoff.
The Independent has contacted the US Embassy in Austria and McDonald's Austria for more information.
Subscribe to Independent Minds to debate the big issues
Want to discuss real-world problems, be involved in the most engaging discussions and hear from the
journalists? Try Independent Minds free for 1 month.
Subscribe to Independent Minds to debate the big issues
Want to discuss real-world problems, be involved in the most engaging discussions and hear from the
journalists? Try Independent Minds free for 1 month.
Independent Minds Comments can be posted by members of our membership scheme, Independent Minds.
It allows our most engaged readers to debate the big issues, share their own experiences, discuss
real-world solutions, and more. Our journalists will try to respond by joining the threads when
they can to create a true meeting of independent minds. The most insightful comments on all subjects
will be published daily in dedicated articles. You can also choose to be emailed when someone replies
to your comment.
The existing Open Comments threads will continue to exist for those who do not subscribe to
Independent Minds. Due to the sheer scale of this comment community, we are not able to give each post
the same level of attention, but we have preserved this area in the interests of open debate. Please
continue to respect all commenters and create constructive debates.
Comments
Share your thoughts and debate the big issues
Please be respectful when making a comment and adhere to our Community Guidelines.
You can find our Community Guidelines in full here.
- -1) ? 'active' : ''">
Newest first
- -1) ? 'active' : ''">
Oldest first
- -1) ? 'active' : ''">
Most liked
{{/moreThanOne}}Please be respectful when making a comment and adhere to our Community Guidelines.
You can find our Community Guidelines in full here.
- -1) ? 'active' : ''">
Newest first
- -1) ? 'active' : ''">
Oldest first
- -1) ? 'active' : ''">
Most liked
{{/moreThanOne_p}}Follow comments
Vote
Report Comment
Subscribe to Independent Minds to debate the big issues
Want to discuss real-world problems, be involved in the most engaging discussions and hear from the journalists? Try Independent Minds free for 1 month.
Already registered? Log inReport Comment
Delete Comment
Subscribe to Independent Minds to debate the big issues
Want to discuss real-world problems, be involved in the most engaging discussions and hear from the journalists? Try Independent Minds free for 1 month.
Already registered? Log inAbout The Independent commenting
Independent Minds Comments can be posted by members of our membership scheme, Independent Minds. It allows our most engaged readers to debate the big issues, share their own experiences, discuss real-world solutions, and more. Our journalists will try to respond by joining the threads when they can to create a true meeting of independent minds. The most insightful comments on all subjects will be published daily in dedicated articles. You can also choose to be emailed when someone replies to your comment.
The existing Open Comments threads will continue to exist for those who do not subscribe to Independent Minds. Due to the sheer scale of this comment community, we are not able to give each post the same level of attention, but we have preserved this area in the interests of open debate. Please continue to respect all commenters and create constructive debates.