The PlayStation Network is down, meaning that players are unable to access the online services on one of the biggest shopping days of the year.
Sony's official status page showed problems on almost all parts of the online services. As well as the online gaming part of the service, PlayStation's video, music and store services are all down too.
Sony said that its "engineers are working to resolve the issue, and we thank you for your patience".
The problems come on Black Friday, the biggest shopping day of the year. Many of the biggest deals in the US have included bundles on PlayStations, leaving those that have bought new consoles unable to create accounts or get online.
Sony itself had also been running sales on its currently broken PlayStation online store.
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