Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Facebook bug allowed blocked users to contact the people who blocked them

Feature is often used to stay safe from harassment or abuse

Andrew Griffin
Tuesday 03 July 2018 08:48 BST
Comments
Protesters from the pressure group Avaaz demonstrate against Facebook outside Portcullis House in Westminster
Protesters from the pressure group Avaaz demonstrate against Facebook outside Portcullis House in Westminster (Reuters)

Facebook un-blocked users that had been blocked by hundreds of thousands of people.

The vast hack could have exposed Facebook users to danger from people they thought had been banned from seeing their posts.

Facebook's blocking tools allow people to stop a user from seeing things on your profile, messaging you on Messenger or adding you as a friend. But a bug meant that stopped working, allowing blocked users to see people's posts and get in touch with them on Messenger.

Blocking can be an important way of ignoring and hiding from everything from annoying users to abusive ones. Facebook noted that the feature is often used for reasons that are "more serious like harassment or bullying".

Facebook said that the problem had affected 800,000 of its users. But some of those people had more than one person unblocked, meaning that problem could have affected more problem users than that.

Anyone affected by the problem will receive a message that informs them of the bug and encourages them to check their block list. It also sends people to Facebook's safety hub, which offers tips on how to deal with harassment or abusive users.

The problem lasted between 29 May and 5 June, Facebook wrote in a blog post. It has now been fixed and everyone has been re-blocked, it said.

Of the 800,000 people affected by the issue, 83 per cent had only one blocked person un-blocked. Facebook also said that the bug didn't re-instate any friendships that had been broken during a block, and that the problem didn't allow blocked people to see posts that had only been shared with friends.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in