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Facebook down: App has 'started to return to normal', company claims after unprecedented outage

'You may still experience intermittent errors'

Andrew Griffin
Thursday 14 March 2019 16:25 GMT
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A car passes by Facebook's corporate headquarters location in Menlo Park, California, on March 21, 2018
A car passes by Facebook's corporate headquarters location in Menlo Park, California, on March 21, 2018 (JOSH EDELSON/AFP/Getty Images)

Facebook is starting to come back to normal – though it still not entirely fixed, it says.

The company has been suffering by far the biggest outage in its history, an unprecedented downtime that has lasted a full day and took down other apps within Facebook, like Instagram and WhatsApp.

Now its status page says that it is getting fixed, but that there are still issues.

"Error rates have started to return to normal however, you may still experience intermittent errors," an update to its platform status page reads.

The problem has now been listed as "ongoing" on that same status page for a full day. It had not been updated at all in that time, until an engineer posted a new update.

Facebook has also been quiet on its Twitter account, despite a flurry of tweets when the problem happened.

"We’re aware that some people are currently having trouble accessing the Facebook family of apps," it wrote in its first message. "We’re working to resolve the issue as soon as possible."

Another update addressed rumours it was a targeted attack by people attempting to take the site down. "We're focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack," it wrote.

No new updates have arrived for nearly 24 hours.

Instagram posted overnight on Twitter that it was over its problems, which began at the same time as Facebook but seem to have lifted more quickly.

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